Product: Lids that we received did not match the sample, poor quality plus it does not seal correctly. Customer service. Not the greatest, as a paying customer I wish the representative would do better more helpful while placing an order and learning about the products . Delivery: was great, the drives was very professional at his job.

Overall I was pleased with customer support, cups are ok and had some issues but hopefully it works out. I would recommend working with Your Brand but ask for a sample of your cup or sleeve prior to ordering to verify it is what you think it is. I will be using them for future orders.

Paper cup product has been great. Customer service is where this company stands out. Great people to work with!

I am very impressed with the quality o

I love how the cups turned out. They are absolutely perfect and cannot wait to use them at our wedding.

We love the cups. The quality of print is also great. I was hoping a reorder would ship faster than our first order. I’ll have to adjust my reorder process for next time. I highly recommend!!

I gave two stars. I ordered stickers two months ago and haven’t received them. They are actually a reorder so no need for art to be approved which means I had hoped to have them in production sooner . Customer service is great about answering questions but production is a horrible experience. My very first order in May — I had to wait because thr machine broke down. I love thr products and quality but production is killing the experience and business. Hope this helps!

Phenomenal customer service and speed, highly recommend, fantastic team will definitely order again thank you times a million!

Always great!

Easy process!

I needed a last minute project done quick for a conference and looked into several cup printing companies. Your Brand Cafe had the best rates and best customer service and made the process incredibly easy. My order arrived early! Thank you!!

Product turned out great

great product. Quick response to questions.

We love our cups, but the lead times are getting a little excessive for the 16oz cups

Delivery times are better than when we first started using you guys. Only complaint we have is in every other sleeve of cups, theres typically a few cups that stick together and we either crack them trying to separate them or just throw them away. Not a deal breaker. Just wanted you all to know.

Great to work with!!

I don’t see myself ever placing a cup order anywhere else. Prices are great, shipping is amazing, and the best customer service. Not to mention, the quality of the cups and lids are phenomenal. Called with an issue and it was fixed within minutes from the nicest rep.

Probably the worst.

Great!

I ordered 3 sets of coffee cups. 2 were reorders and the third was new. They forgot about my new cup order until I called a week out and thank goodness it made it to my event on time. I had an issue with my previous order as well.