Took a bit to get here but once arrived was super easy to assemble and adjust to what was comfortable. Will be buying more.

Delivery was smooth well backed to insure less chance of delivery mishaps.

Came within a week.

It's a great chair with unusable assembly instructions included. You will need to connect the dots yourself on proper assembly.

I find the chair quite comfortable so far.

really good prompt responses and easy to order and ship

Shipping was faster than I expected. Thank you

Packaging and shipping was very good. All the parts were packed well and everything looked really good.

Easy to assemble. Exec complimented all the features. Fits perfectly into our office decor. Shipped on time and box was not damaged. Thanks!

Chairs were well packaged with all necessary hardware (even spares) to assemble the chairs. With the emailed video, and packaged hard copy instructions, assembly went smoothly. A brief emailed video demonstrated adjusting the chairs for maximum comfort. Well made chairs.

Purchased two chairs. Quality is exceptional. Ability to adjust chair for individual also 5 star. Only fault is the massage package. Does not deliver adequate massage even at high setting. Needs improvement.

I'm 6'5 and have found the chair very comfortable and very adjustable. . . .

The chair is very comfortable, but i'm 5'3" and I wish it lowered more so my feet would touch the ground comfortably.

It took a minute for me to adjust to it. After learning how to work the massager, IT'S GREAT.

I am 6’4” and 225 pounds. The product came in damaged, however, when I called, they immediately sent out new parts that weredamaged in shipping. So customer service is fantastic. In regards to the chair itself, the cold in the back works nice. However, I barely feel the massage. Whether it’s on low intensity, or high intensity, barely noticeable at all. In regards to the arm rest, tilt, seat, those so far seem to be fantastic. it did take a couple of tries to get the height mechanism to work. I don’t know if that is a flaw, or just that the chair has to adjust to the shock. I felt like I almost broke the tab when getting that to work. the 360° armrest, moves a little too much. However, after watching the instructions, I found how to lock it in place for the most part. all in all, a little pricey, a nice chair, and it keeps up with the other high-end expensive chairs on the market.

Easy to work with via "chat". Lots of info on the website. All questions answered before we ordered the chairs. Fairly easy to put together! No more slouching!

Great customer service.

Love it

The chair is great; just the massager doesn’t fit well.

great job by customer service