superb customer service

Thank you so much! I am hoping th quality of this product lasts.

Quick delivery, Amazing and very safe packaging.

The best product!!! and also this very important the best service!!!

great

Apparently the shipping label was entered wrong on your end. Please advise the next step. Steve 903-277-5693

Hi. Although the product was delivered in a timely fashion, as soon as it was installed in my shower it lost structural integrity and squirted water in every direction including up on the ceiling. This is completely unsatisfactory and I would like to return the item.

Items appear to be as described and arrived quickly. Website was a bit confusing to use. I found two of the items i needed on Grolta US, which i assume is a sister site to Wonderland. The other item was only listed as a package component, not by itself. I contacted Grolta support to see if they could help me find the individual item, and they did send me a valid link to it, but it was on Wonderland site. The Grolta shopping cart did not cary over so i had to cancel that and search for the he other two items on Wonderland. I was able to find them, but at slightly different prices than on the Grolta site.

Customer Service was great and the product

Just receive it looks good. Haven't installed it yet

The valves work great. Hopefully they will last

I was in a time crunch and they got the product to me when I needed it.

Quick to respond to chat inquiries and super helpful! We love the shower components and our contractor has been very impressed with the packing and packaging.

we got the beautiful shower system, we absolutely love it. customer service was amazing in helping us with our needs. Thank you! the shower is being installed professionally. we hope it will be everything we bought it for!

I bought $7,000 worth of valves and I have to tell you. The directions included do nothing. I’ve been plumbing for 20 years and I have to say that unless you get better instructional and real dimentions for installation I won’t waste my time again. I’ve called customer service all day (both phone numbers) and the answering machine picks up with no call back

Writing I had a great experience with Wonderland Showers' customer service. A few parts that were supposed to come with my shower were missing, and they handled the situation quickly and professionally. They sent the replacement parts without any hassle and were responsive, courteous, and genuinely helpful throughout the process. Every question I've had has been answered promptly, and they've made the entire experience easy from a customer service standpoint. While I haven't installed my shower yet, I'm hopeful that the quality of the product will match the excellent service I've received so far. Based on my experience, I would definitely recommend Wonderland Showers. Great customer service goes a long way, and they've earned my confidence.

Quality products. Quick shipment and impressed with the quality of packing. the only downfall, it’s a pretty intricate system and is lacking detailed instructions for installation

Well packaged, quality was excellent. Rough in, so no feedback with use yet.

Awesome. Excellent customer service

Ordering on site was easy , delivery was fast. The faucet assembly and fixtures were all very nice and seem to be high quality. My only complaint would be the lack of installation instructions. I prefer to install things myself as finding a competent contractor is a job in itself. The internet instructions were very vague and not very helpful.