From doing my product search to making a purchase & delivery I cannot really complain. I found the site to work well if a little fiddly to view the description of goods. The whole process works well. The only problem I came across is I tried to order a glass teapot but they were out of stock at least 10days coming up to Christmas, which I can understand but it is a bit frustrating. Other than that I'm totally happy with my purchase. I'm housebound so couldn't go out to make my purchase. If the stock online could be monitored a little closer to avoid disappointment that may help.

Lovely teas

perfect

Best Hot Chocolate I have ever had

Reliable. Well packed, quick postage. The hot chocolate go to place!

High quality product and service. Very quick shipping with good tracking.

Perfect. I will visit it again. Different teas are very tasty!

Amazing service arrived quickly and so well packaged, the price is well worth the money as the drinking chocolates are becoming my favourite for myself and my friends love them too.

Quick Delivery and well packed Thank you

Every coffee and hot chocolate I have purchased from Whittards has been outstanding. The staff in the shops are always knowledgeable about the products. Will be visiting soon after Xmas to stock up 😀

Excellent delivery from order time

Prompt delivery

Website easy to use. Good variety of excellent products that I buy fo myself and as gifts. Always shipped and received promptly.

It was very good

Very good

Possibly because of the Christmas period, delivery was a little slow, but sure this will improve

They are so delicious . I buy them every year for my friends and family!

Really lovely hot chocolate which really tastes of apples. Delightful

Turkish Apple tea is delicious hot, or served chilled. I also like the pink Lemonade

My Daghter loves this hot chocolate, will not go back to Cadburys