Shopping was good on line but prefer to go into a the shop but it was time that made me order on line , it came well presented

Never any issues. First class customer service.

Good service is provided

Received in time and presented well

Good quality products very easy to order online and quick delivery

We bought a box of Christmas tea (bags) and a pack of the Festive Blend coffee. We have tried both and, sorry to say, neither of us really detected anything particularly ‘festive’ about either of them. We have purchased these blends in the past from our local shop and they’ve been okay. Not this year. Very disappointing.

Staff at Nottingham are angels! Had my other half collect on my behalf - this was part of his Xmas gifts! They sealed the bag on collection to keep the surprise even during the busy mad rush in the lead up to the big day!

Excellent

Brought some beautiful chocolate drink presents as Christmas gifts .

Every aspect was easy and proficient.

Whittard customer service is excellent, resolved my issue immediately.

Excellent service as always

Whatever you do and it may sound indulgent do not buy the Hot Honey, it’s just bland hot chocolate, no honey taste and not single ounce of spice.

Beautiful sustainable packaging & prompt service. Lovely products.

Really great

came as ordered 2 good Xmas presents for the family

Great item, shipped fast and packaged really nicely.

The packaging and communication with the customer is the very best of anyone I have had a purchase with this year. I now know where I’ll be getting my coffee from.

very help full when I phoned with problems, but I had emailed a few times and no contact, but as I said very very helpful when I phoned and couldn't help me enough, thanks Zoe, just a little disappointed it it took so long to resolve.

Lovely product sent to a friend for Christmas. Unfortunately the gift tag I requested was not included. Therefore 4* rather than 5*.