Kept informed of delivery, product arrived nicely packaged, quick delivery ,excellent service

I absolutely love this Green Tea with Mango & Bergamot but this was the first time I ordered it online as a gift to a friend. It arrived very quickly and well packaged. Will definitely be ordering more online from now on to take advantage of the Rewards programme :)

Whittard of Chelsea provides quality selections of products and a great customer service. Delivery is on point as scheduled with courier. Coffee and teas are all the best flavors you can't get anywhere else. Can't say enough of such a brilliant company. Cheers.

Fast prompt service.

Received order very quickly and in perfect condition.

Came promptly. Glass well protected

Excellent experience. My order arrived promptly and well packaged

Ordering and delivery smooth…. but not as smooth as the White hot chocolate!

Good

Great seasonal coffee

As a regular customer I never had any complaints

Fast delivery!

Very good. Fresh, well-packed, swift delivery and very good coffee. Will be ordering again in the future.

The shipping was extremely fast and it arrived within 24 hours after the order was placed

Fast delivery and informative on my order

Overall, underwhelming. Whittards always did THE best Christmas coffee and lovely teas but that was some years ago now. They are not the company they once were and tbh, I don't live near one and having received this underwhelming online order by post, I won't be ordering anything again. A real shame but the truth.

I am frustrated that you for seasonal products, that we can't purchase year round, like plum and cinnamon instant tea , if available I would purchase year round.

Bought my usual coffee today only to find I had enough points for a free bag this makes my morning extra special thanks whittards a lovely late Christmas present

Good quality stuff, fast shipping.

Courier failed to deliver my order to my address . An email to Whittard resulted in another order being sent out free of charge. Top marks for customer service 5*