You guys did great and I appreciated your support and motivation

Joseph Joseph has a great selection of good products. The items I ordered arrived quickly and in new condition.

Perfect for my needs.

Disappointed

I received your product which unfortunately does not fit in my space. I cannot find the return label that you say was packed with it. I have emailed you twice asking you to send me a new label and have heard nothing back let alone received the label. I hope you will come through on this. thanks you.

Terribly inconvenient and not customer friendly return policy. My first and last time ordering from your company

Great hamper. A little tricky to assemble. It helped to have some assistance. But once together, we love it.

My item was delivered to the wrong location. I reached out to customer support through the only channel available — email — and have not heard back.

Would give this less than a star if possible. Never got the item sent multiple emails and received no response. Scammer company

My package never arrived and the company isn’t responding to my attempts to contact them about it. It’s been 3 weeks.

There’s no reason to ever purchase their product from them directly because not only will they not have product in stock and not tell you even though you paid but along with that you’re not getting any real discounts compared to going to Amazon please believe this is the death of this brand because if they can’t treat customers who want to come directly to them correctly, how much longer before they are bought by a real company.

Company not responding to my return request.

Quality products, shipping timely

The laundry basket I purchased is okay. For the price point (over $100), I expected it to be better quality.

I ordered 2 water bottle and only one was available so we paid for shipping on just the one. By the time I was notified, it was not possible to add another to offset the shipping. The water bottle is awesome! I just wish their inventor was

I have had what I consider serious shipping problem with another order & still waiting for items. Some may be weather but hard to contact company when they could make a simple call to fix of correcting address with carrier. That had to be done only by them & not person purchasing. Now I wait for the reorder.

Solid

My items legitimately looked used. The broom had scuffs and even tho it was protected via packaging. The dust pan had the same issue. Overall I appreciate the items.

The clothes basket that I bought is very functional and easy to work with. The design and colors are very neutral which I like. The only thing I struggled with was assembly. There was a piece that seemed too flimsy but I managed to make it work.

Versatile and well made