No information on website regarding customer paying import fees/tariffs. We were responsible paying for the UPS import fee on the delivery.

Really happy with the product and service. Will definitely buy again.

The online store was easy to use and the information flow was good regarding order placement, shipping, and tracking. Happy to support a Canadian Business 🇨🇦

Great product, easy online ordering, economical pricing, fast shipping! What more could you ask for?

Très satisfait de notre service

United Filter took the time to make sure we had purchased the right filter AFTER we had placed our order. It was a mistake on our end which we did not notice until United Filter sent us an email asking for specific measurements. Turns out we had purchased the wrong product and they were kind enough to change our order prior to shipment. They saved us a lot of time and money by doing so. Much appreciated!

I ordered quite a while ago. Haven’t received yet. Still waiting for delivery.

Great filters, dont buy through Amazon, buy directly with them!

Nice product!

I order from them every year. Every year I’m happy. Great product, good price, happy me.

Super merci

Product was accurate with prompt delivery

Was shipped via UPS and that doesn’t deliver directly to us. Had to drive 45 mins to pick it up!

Great!

Nothing exceptional. Just made it happen.

Merci, bon produit, livraison rapide

Perfect furnace filter for my home . Great price and very quick delivery.

Overall happy with my purchase but was a little disappointed in how long it took to ship out. In the past shipments have been here within a couple of days but this time was well over 2 weeks. I had to send and email to ask where my shipment was and did not receive any sort of communication back. Thankfully it was shipped instantly after that.

Hello, I am very disappointed with this situation. It is unreasonable that the customer is being charged for damage clearly caused by poor handling from the carrier. This problem is completely beyond my control, yet I am the one left to deal with the consequences while I am currently traveling. Since I am out of the country, I am unable to return the damaged filters on the date you are requesting. If the filters had arrived in good condition, I would not be spending my time trying to resolve this issue. A refund of only $10 for unusable filters is unacceptable. Moreover, under the circumstances, the resolution provided by Sobien Clark is unacceptable. Given the situation, I kindly request either a full refund or that you send me a return shipping label at United Filter’s expense so I can return the damaged filters once I am back. Best regards, Nicole Lebel

So nice to be able to order directly from the manufacturer rather than a third party! And they followed up to make sure I ordered the right filters - saving me from return and restocking charges! Awesome!