Excellent turn around time!

Excellent service and wonderful products. You can't go wrong shopping with the futon shop!!

Great communication throughout the shipping process!

Fantastic topper. Definitely breathed new life into our bed. Far more comfortable than the one it replaced. Love that it is all natural materials.

We love our futon. It is very comfortable and cozy the minute we we lie down. And it feels like a very healthy sleep without chemicals.

The mattress pad is nice. I wish it didn't have writing on it. Otherwise, no notes!

The futon and the cover are excellent quality. The cover is beautiful and the futon is comfortable.

Arrived quickly. Appears new. Did not seem to have the handles like I ordered.

Exactly as expected. Shipped quickly and packed well. Perfect, thank you!

Service is well, quick, efficient, HIGH QUALITY, natural. LOVE THIS COMPANY!

Liking it so far

The shipping was a little delayed with when the products said that they were going to arrive but overall great!

Thank you for a completely wonderful mattress. The ‘extra firm’ has eliminated my morning stiffness. The cotton cover so comfortable!. The packaging for cross-country shipping expertly done and it arrived in a very timely manner. Thank you for such excellent craftsmanship and service!

Pretty straight forward

All good except the instructions are not printed well and hard to read. Also, I need to order more dowels to make the modifications we originally ordered. Not sure how follow-up works there.

I purchased one and LOVE it!! This is my 2nd Shiki Futon Mattress - I put this one in my guest room. I am excited for my son to visit over the holidays and try it out. Thank you for all you do!

Would buy again. Already did.

I love the futon, just wish I had thought to ask if there were a “firm” option, with, perhaps, 4 inches of the latex instead of 2. Otherwise, great - feeling mostly adjusted to it now. Will flip and rotate tomorrow. Thanks!

I ordered the 3 inch thick mattress and I rather like it. Definitely an adjustment compared to a regular bed. Id definitely recommend getting a 5 inch if your not used to sleeping on a firm mattress. Biggest benefit is I no longer wake up my partner getting put of bed.

Love the Futon shop. I’ve bought many organic mattresses and bedding products from this site. Good clean products with reasonable pricing during sales.