I’m very happy with my organic wool futon and tatami mat. It’s everything I wanted and more. Great quality and I’ve had the best sleep of my life. Shipping was quick considering I live in NC. Loving the futon shop!

It took 1 weeks to process. My futon arrived. And I am very happy.

Kudos to David at the Futon Shop in San Francisco. We told him what we needed - and we had very specific restrictions, including that the mattress would have to work with our Murphy bed; i. e. , there were weight limitations, and yet we needed a firm mattress. David listened carefully to what we were asking for and delivered it in spades, including making adjustments after we received the mattress and found it to be too firm. He worked with us and now we have exactly what we were looking for. Again, kudos!

They’re knowledgeable when you’re purchasing the product…. seemed a little clueless when I tried to describe the issue with the insufficient parts (screws).

Very pleased with the quality of the futon and the futon frame

Thank you Miguel! I SO SO appreciate you helping me with this purchase. I am not used to purchasing furniture sight unseen.

Awesome very much what I was expecting!

Love the product and the concept. I will say though, that I was frustrated with the emailed communication about tracking. I kept on asking for tracking via a support email and only received a tracking email on the day I received the product in the mail. when I finally called about this instead of emailing, they were very gracious and proactive. Next time I will just call.

My Futon arrived on time , well wrapped, in perfect condition. It was on my bed withing a half hour.

High quality.

I love the new futon. It is just like a futon.

Its very well made, I absolutely love it and have been sleeping super well without any morning back pain. It took a few weeks to ship and arrive, but it was well worth the wait! Is there a maintenance manual somewhere? I have been flipping it daily, but am curious about hanging and airing requirements, and if the handles can support the full hanging load

It was great service and very detailed communication every step of the shipping process. Thank you

Beautiful final product! Easy to assemble and very comfortable. Just what I wanted and expected.

Loved the pillow and great customer service!

Great fabric

I’m absolutely in love with this mattress. Easily the best sleep I’ve ever had! I would give ten stars if I could!

Excellent service and so very comfortable!

A little slow to receive but then again the futons are produced per order

Nice pillow, they said they would give me a shipping discount, but did not get back to me.