Delightful experience from start to finish. Ordering was super easy and bidet arrived when promised. Everything needed for installation was included in box with easy to follow instructions. Installed in just a few minutes.

Arrived in a timely manner, and exactly as described.

Even when I talked to them on the phone, they were so polite everything went good

Excellent 30 seconds to replace. Included knurled metal ring.

Jacqui helped me and was so kind and helpful. She heard me out, looked at my photos and agreed with my assessment. Then she explained the next steps and asked me if I had any questions. Why can’t all businesses have customer service reps as level-headed and clear-minded? I’m thankful that I chose Brondell if for no other reason than the customer service. Thank you Jackie!

We're happy with our filters and the replacements that we get Brondell

Website easy enough to navigate. Order seemed easy to place. I wish that shipping wasn’t so pricey. Didn’t intersect with customer service, so can’t speak to that aspect.

I was literally thinking today while I was sitting on my Brondel. I need to get one in my other bathroom so I am going to order one.

Nicely designed, fits well, and is comfortable and intuitive to use.

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alway there whe you need them.

Thank you for the great product!!!

Fast shipping and love the product selection

Good product

A simple and effective solution.

Good speed, price, packaging, and product quality!

I love my Brondell bidet seat. It makes a huge difference. Thank you.

Arrived on time, handbook not included not any details on when to replace filters or how to reorder. That information would be helpful. Product seems good and helps with pet dander.

Order and return

Reasonably easy DYI project. thanks