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      Site reviews

      How we present the reviews
      Anonymous user
      Scott W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      The dual brushless compressor works

      The dual brushless compressor works fantastic.

      JUL 29, 2026
      Anonymous user
      Edwin Y.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great customer service and products

      Great customer service and products

      JUL 24, 2026
      Anonymous user
      Brandtwood🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent service Quick response times

      Excellent service Quick response times Easy to understand instruction Patient demeanor. Thank you William.

      JUL 24, 2026
      Anonymous user
      J W.🇺🇸
      5 out of 5 stars

      Customer for decades and always

      Customer for decades and always receive unmatched customer service.

      JUL 24, 2026
      Anonymous user
      Stfaz364🇺🇸
      5 out of 5 stars

      Your reply to my question

      Your reply to my question for the install time for your Air locker was fast, Thank you for that info.

      JUL 20, 2026
      Anonymous user
      Paulpad S.🇺🇸
      5 out of 5 stars

      Thanks for addressing my concerns.

      Thanks for addressing my concerns.

      JUL 20, 2026
      Anonymous user
      Larryrice196🇺🇸
      5 out of 5 stars

      Although the product I inquired

      Although the product I inquired about was unavailable the response time was as promised.

      JUL 18, 2026
      Anonymous user
      Mike S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Very helpful customer service! Thank

      Very helpful customer service! Thank you!

      JUL 16, 2026
      Anonymous user
      Steved0603🇺🇸
      5 out of 5 stars

      Great customer service! I actually

      Great customer service! I actually contacted one of your distributors first, Shock Surplus, and got what I felt were short, impatient answers that directed me in a weird direction to solve my suspension issues with my 4runner. When I asked for a little more info, they just stopped responding! Your rep in the chat, Austin, was very thorough and answered all of my questions and offered a great solution to my problem using one of your coil spring models for my front coil packs. I had your suspension on a 3rd generation 4Runner years ago and it was fantastic and trouble free!

      JUL 15, 2026
      Anonymous user
      Gary🇺🇸
      Verified Buyer
      5 out of 5 stars

      Timely response and followup

      Timely response and followup

      JUL 15, 2026
      Anonymous user
      Travis B.🇺🇸
      5 out of 5 stars

      Arb has some of the

      Arb has some of the best offroad gear build for serious adventurers

      JUL 15, 2026
      Anonymous user
      Dorian H.🇺🇸
      5 out of 5 stars

      Customer service was superb even

      Customer service was superb even when I had to cancel my return due to not needing the item anymore. The ARB team went through the trouble of stopping the shipment which was ready to go out the door. This affirms their commitment to customer satisfaction and I now know I can order with them with peace of mind if I run into any issues. Kudos to the ARB team!

      JUL 10, 2026
      Anonymous user
      Eric T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      My experiences with ARB directly

      My experiences with ARB directly and with their products have been great. My experiences with re-sellers of ARB products, not so much. I purchased and paid for an ARB roof console for my FJ in November of last year, from a company (Autoplicity) that claimed to have it in stock. They drug me along and kept my money tied up for over 6 months, (while I paid off my credit card, with interest) then suddenly cancelled my order just when the new stock was becoming available (now listing for over $100 more), and even though they cancelled my order, I still haven't gotten my money back from them. Absolutely disgusted and defrauded out of an ARB product that I very much wanted.

      JUL 9, 2026
      Anonymous user
      joey m.🇺🇸
      5 out of 5 stars

      Great

      Great

      JUL 9, 2026
      Anonymous user
      Annaethan0🇺🇸
      5 out of 5 stars

      Customer service was awesome !!

      Customer service was awesome !! Thanks

      JUL 9, 2026
      Anonymous user
      Falcon426🇺🇸
      5 out of 5 stars

      great customer service, even for

      great customer service, even for the knock-off brands

      JUL 9, 2026
      Anonymous user
      vlegkun@gmail.com🇺🇸
      5 out of 5 stars

      Great customer service, replaced my

      Great customer service, replaced my broken compressor no charge

      JUL 9, 2026
      Anonymous user
      Jeffrey M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Ordered a switch which was

      Ordered a switch which was supposed to be delivered by USPS. They failed to scan it and ultimately lost it. When I contacted ARB because tracking was not getting any updates, they overnighted the switch using FedEx. It arrived the next day before noon (from FL to NY). When I contacted ARB, there was an immediate response. Very happy that I dealt directly with ARB.

      JUL 9, 2026
      Anonymous user
      Jsawvell8🇺🇸
      5 out of 5 stars

      Wonderful customer service

      Wonderful customer service

      JUL 9, 2026
      Anonymous user
      Daljetmech🇺🇸
      5 out of 5 stars

      ARB customer svc is the

      ARB customer svc is the best I've dealt with in a long time. Very happy with onboard air system and a small warranty issue that was resolved effortlessly.

      JUL 9, 2026
      12345

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      4.7
      4.7 out of 5 stars
      Based on 1845 reviews
      5
      1562
      4
      125
      3
      111
      2
      29
      1
      18
      Ratings distribution data table
      StarsCount
      51562
      4125
      3111
      229
      118
      Total1845