This is the second unit I purchased and a totally different experience. The unit was sent to the wrong address after many confirmations. There were parts (hoses) not included that were part of my first purchase. When asked about what else was needed to make the purchase complete, I was told I had everything I needed. Both the shipment to the wrong address and missing parts caused extensive delays in the installation. Very disappointed in the communication and follow through this time and not making it right.

Extremely happy with the product.

Materials have been severely downgraded, less items included, and cost increased

The system seems to take all the chlorine and bad smells out of the water. I like my system a lot.

Our water is now soft, our skin is no longer itchy and dry

Just what I needed and wanted. Customer service was fantastic and the recommended installer was awesome! In fact he’s our new plumber whenever I have plumbing issues. It was an easy setup and works perfectly.

Great but not too happy that right after I made my purchase you had a significant sale.

Water tastes better but the important thing is is much safer now. Our county has a high percentage of PFAS.

Wonderful product. Easy installation!

Does the Job. Worth the money….

I replaced my old Eco Water system with a Springwell water softener 8 weeks ago. I am on well & septic, and use iron reducing salt. In addition to the water softener I added a sediment filter in hopes of minimizing some of the red staining which occurs on fixtures, etc. I had to reconfigure the water lines to incorporate the filter, which took some time, but Springwell has plenty of installation resource videos. Everything has been running for about 8 weeks now. Not a long time, but so far I am feeling very satisfied with the purchase decision to go with Springwell. The quality is there, and the price was fair. Recommended.

So nice to be able to drink the water out of all of the faucets in the house.

Great product. Got the plumber to install it and haven't had any issues. Crazy to think this is cheap compared to alternatives at $9k

A÷

Great system! No more chlorine smell in my water and it's now very soft. System is very easy to use and I love the app and seeing how much water my house is using. Definitely would recommend!

Our Springwell water softener and sediment filter arrived timely and in good condition. I used streaming videos to follow installation instructions and initial set up. It’s been about a month now, and the new system has been performing as hoped. Good product, good service, and so far, great water!

After 3 months and I still haven't received my order

I'm very pleased with my water system and the filters are very easy to change.

our experience with springwell was fantastic

All around great experience and product. Had excellent technical support when discussing whether this system would work for situation. The filtration system is very high quality, and easy to install with very basic plumbing skills.