Easy to navigate. Great prices. Responsive and outstanding customer service

One of the only sites to clearly offer both video and audio conversion. The site was very easy to navigate.

I paid for this service. The confirmation said I would receive my shipping box "kit" in 6 to 8 days. It has now been 13 days and according to the tracking information it will be several more days before I receive it! If they lie about one thing, they will lie about another!

We found some old 16mm films after our mother passed away. Southtree did a fantastic job of digitizing the memories for us. They updated us on each step of the process, so we always knew what to expect. Great company!

The site is easy to navigate.

I had 12 videotapes that I wanted to have digitized. I had to separate them into two orders--10 and 2, which cost a lot extra. Then I received the boxes and found out I could add extra tapes. That definitely was not clear on the website. Otherwise, the times I've used Southtree has been a positive experience.

I liked the low cost advertised on the web page, so I looked at reviews on Southtree. The number 1 complaint was slow processing of media sent in and poor customer support response time. I purchased a box to be sent to me to have 10 VHS tapes to be processed over a week ago. Nothing has arrived. I guess the reviews were right.

so far so good. I have sent my slides to them now I await their return

Shipping charges after you charge service?

I have used the service several times and recently it has been quite easy to reach a tech. I appreciate the increase of availability of your staff. Thanks

I love the printed material sent to guide me in the process. The shipping box arrived quickly too. But the turn around time for product delivery is terrible. I feel as though I have lost my memories in transit somewhere.

Very Good Experience

Just received my thumb drives and I am so excited about having my pictures and videos all together. Thank you for the many wonderful memories collected. I have mentioned this company several times to my friends and family. Many are gathering together their photos and videos, so they can send them to Southtree! Many thanks for gathering all of my memories together and for placing them together on my two thumb drives!

Original box was delivered to wrong address. Southtree immediately shipped a new box!

As promised the process of sending the slides to you in the shipping boxes you sent went flawlessly. What a well conceived process you put together. The manual is perfectly designed and made the process a treat to do. Hope I receive an A+ for the packaging that I returned to you today.

So far so good the website was easy to use, still waiting for the box to ship the tapes to arrive.

Very good service overall. I enjoyed talking to the young lady. she explained everything quite well.

1st order went well. Have a second order ready to go.

Excellent customer service. My issue was handled immediately. Very happy customer.

Easy to navigate. ready and waiting for kit to arrive!