Yes

Excellent service

Perfect!

Great service and fast turnaround.

Get my products quickly.

Fairly fast service, but disappointed with the overall knife quality as the returned set was is much older and showed wear on the handles.

Thank you for a top notch warranty and service department!

Delivered in a lovely box, quickly, and well packed. I believe we got a discount on the pricing, too. Always appreciated.

Nice work

Quick turnaround of free lifetime sharpening service. Love it.

Excellent service and we appreciate the quick turn around with shipping. Very satisfied with the sharpening services.

Great job.

Had to pay shipping both ways to get chips repaired. I could have had repaired locally. My German knives never chip from average residential use? This is my first and last Japanese knife. Nice customer service rep

Always amazing

Thanks to this service, it really helped my dull Shun knives become like new again. Fast, easy and affordable service. Knives came back well packed and sharper than ever. Thanks!

Great service. Fantastic results.

Shipping was great. The knife arrived a day earlier than expected.

Easy process and pretty quick turnaround

Great warranty and easy process

Good service handling the replacement