Great products. I wish the shipping was faster or there was an in person option for knife sharpening.

Sharpening services requested. Sharpening services provided. Excellent results. Super sharp now. It’s back to the kitchen now.

The best knives out there!

We have had our Shun knife set for many years, and SO appreciate the free sharpening service. We know our knives are in good hands during the entire process, which is efficient and reliable. Thank you to the service and warranty folks!

Shun did an amazing job repairing my Kramer utility knife. The blade had chipped and Shun repaired it under warranty. , The knife looks great and cuts great, and they did the repair quickly. They stand behind their products!

Not the cheapest knife but well worth every penny. Shipping was quick and packaged very well.

Despite the Kai corporation doing business with companies like Macy’s, I had a positive experience with Shun Cutlery and found the shipping reasonable, the product quality was great, and the cost was great.

On time, reasonable turn around

The repair was made which was great but I’m so disappointed that the knife came back so dull.

Excellent work

The service department repaired our knife and sent it back to us within 2 weeks it appears to look like it's brand new and we were very pleased with the service I highly recommend your company .

Great job!!

I hone my knife after every 2 or 3 uses. It has only needed sharpening every 2-3 years. My favourite kitchen tool!

Sent my knives to be sharpened. They do an excellent job with them! They were sent back to me in a timely manor.

Great knives

Fast turnaround and they fixed my chips!

Much sharper than last time I sent them in

Great product and customer service.

Service was easy to obtain, turn around time was quick, and I had my favorite knife back in very little time. And all was done at a very reasonable cost. A fine company standing behind a solid product. Thank you.

Experience was seamless. Knife can’t back better than new!