It was easy to ship back and I got it back fast. We use the knife all the time and its great to have a new one with no questions asked! Thanks! Josh

Knives came back quickly and very sharp

Gift. Recipient eemed pleased

Outstanding products and service.

Shun is always a pleasure to work with, and their products are top-notch quality!

Outstanding

#1 commercially produced knives in the mid-range budget

Service after purchase was great. Item got damaged with use but the service team helped me ship it to get it repaired. Will do business again.

Thrilled with the restoration service of my Shun knives! When I initially sent them in, I had serious doubts about whether they could be brought back to life, but I’m delighted to say they were returned in pristine condition, looking and performing exactly as they did when I first purchased them. The entire process took approximately three weeks from shipping to delivery, which I felt was reasonable. Thank you for giving my Shun knives a second life!​​​​​​​​​​​​​​​​

Sharpening was terrific and the knives came back quicker than I had expected.

A great experience with this warranty claim. Thank you for the excellent customer service.

worth the price, really good knife and it is so pretty!

A day without my knives felt like a lifetime, but getting them back so shiny and sharp and was worth the wait!

What a gift these Shun knives have been in our lives. Thank you for the quality and craftsmanship you have invested in your tools.

good service. fair shipping and packaging cost.

Great customer service

Love the knife

Aside from shipping inconvenience, a prompt and professional turnaround was had and appreciated.

Very professional and helpful. 😊

Love my knife and sharpening warranty makes me know I’ll be able to keep it in working condition for years to come.