On time, reasonable turn around

The repair was made which was great but I’m so disappointed that the knife came back so dull.

Excellent work

The service department repaired our knife and sent it back to us within 2 weeks it appears to look like it's brand new and we were very pleased with the service I highly recommend your company .

Great job!!

I hone my knife after every 2 or 3 uses. It has only needed sharpening every 2-3 years. My favourite kitchen tool!

Sent my knives to be sharpened. They do an excellent job with them! They were sent back to me in a timely manor.

Great knives

Fast turnaround and they fixed my chips!

Much sharper than last time I sent them in

Great product and customer service.

Service was easy to obtain, turn around time was quick, and I had my favorite knife back in very little time. And all was done at a very reasonable cost. A fine company standing behind a solid product. Thank you.

Experience was seamless. Knife can’t back better than new!

Great warranty

You guys are the best!

Very happy with the sharpening service. Knives returned to me in great condition. Shun has even fixed a damaged knife tip for me.

Great knives. Great service.

Fast, excellent and very reasonable service; I love owning these knives.

Very happy and satisfied with the sharpening service!

I am thankful to get a replacement knife. The experience was simple and easy. Great customer service and fast delivery!