Everything came promptly and very easy to set up. Works great.

Jura is always a joy to deal with.

The refurbished unit looked brand new! It had worked flawlessly. We are still trying and learning how to maximize all the great features.

Love its simplicity! Easy maintenance.

Love the free shipping and the speed of the delivery!

on time

Great

Fast shipping and fantastic packaging

I ordered via a phone call with Jura Customer Service. Very helpful and friendly, as they answered all of my questions before ordering. The machine came to my home in TWO DAYS!!! Looking forward to years of great coffee drinks with my Jura E8.

Quick delivery and easy set up and operation

Easy to order and quick to ship.

Nice

Awesome product!

Love my Jura eight however, when we bought it brand new from William Sonoma. The chrome piece that your coffee mug sits on was completely scratched up. Called Williams Sonoma and got no help at all. I’ve looked online to try to find a replacement part, but I don’t see one. Is there any way to buy a replacement part.

Our refurbished ENA8 was indistinguishable from brand new. I'm not sure it wasn't new. It functions perfectly. The only thing that could be improved would be if the frothed milk in milk drinks could be hotter.

Would like clear instructions on set up

Excellent packing and timely delivery

!

I recently purchased a J8 machine along with the 0. 6 L Cool Control. Both items have been great so far. I'm pleased with my experience with Jura and ordering from their website.

So far my experience with customer service has been good.