So far my experience with customer service has been good.

Machine works great. Water tray broke on transport but was replaced promptly.

My wonderful wife, our daughter, house guests, other family friends, and I really enjoy the Jura 8 Midnight Silver. It is intuitive to use, brews superb coffee, and incorporates a wide range of tasty coffee drinks. Before purchasing the Jura 8 two months ago, my family and I possessed and routinely used a Jura Impressa Z9. Our new J8 machine incorporates numerous improvements, ranging from enhanced brewing quality and ease of use to expanded menu versatility and simple maintenance features. My wife and I liked our Jura Z9; we used and relied on it for almost ten years. That said, our entire family and numerous friends absolutely love our new Jura 8! It is an incredible coffee-brewing machine. Way to go Jura; way to go!

This machine makes a great cup of coffee.

The J8 meets all expectations for coffee fanatics! The J8 ia easy to customize, easy to use and easy to clean. The J8 is perfect for home and the office.

Shipped timely

Z10 packaged great. Just perfect out of the box.

We love our Jura S8. It makes great coffee and it is easy to clean and maintain! We made the right choice!

Excellent purchase

Shipping was quick, and Customer Service was helpful.

Fast shipping, item as described. Thank you

Shipping was timely and boxed properly.

Superb coffee, relaible machine. . . super thumbs up, highly recommend! P. S. This is my second jura machine, not because the first one stopped working, but because it worked so well. 🙂

sent quick easy to use

Fast, efficient, easy.

Very happy with the purchase.

Shipping and service has been fine. I was missing the manual in the box which would’ve been much more helpful, especially when you’re excited to get started. But I sent an email and there’s one coming in the mail.

Zero complaints.

Always great customer care, on new purchases, or service

Absolutely love my new Jura coffee maker! The coffee is smooth, rich, and tastes like it came straight from a café. So easy to use and worth every penny.