I ordered a Jielde lamp that took a few months to receive but that was clearly explained to me at the time when I placed my order. The lamp was delivered to me exactly when promised and I was thrilled.

Great service & communication!...and beautiful product!

I ordered the Signal lamp which has a 3 month lead time. The website was very clear about that and I received my lamp on the promised schedule. Perfect.

I've bought many times from Horne. Excellent customer service, excellent communication.

Beautiful decanter. Shipped quickly. Great purchase.

Everything is great. Just Lead time from Manufacture and holds up on their end have caused the delay in receiving the product. Horne's customer service has been great and have really enjoyed working with Morgan on this.

Great experience, thank you!

Received as ordered

Customer service is absolutely top notch. Speedy responses, working with manufacturers on my behalf, had to replace a rug I ordered twice and customer service made the exchanges a BREEZE. Truly have nothing but amazing things to say about Madi and the Horne CS team. You have a customer for life!

Finally found a chair that I love and wow! It was in stock! Received my chairs in a couple weeks rather than 6 months like most other retailers. Very Satisfied customer!

fantastic experience, great products, and super fast processing and delivery!

I found what I needed, placed the order, and it arrived a few weeks later

We had a terrific experience with Horne. As with so many other things in life these days, COVID has made shopping and receiving orders in a timely manner nearly impossible. Lex, in the customer service department, went out of her way to keep me informed at all times of our order. When we received it, I reached out to tell her I loved the product and appreciated her help. She so kindly said ‘It was her job’ and said she’d be happy to help in the future if we needed anything. Truthfully, I figured she’d be long gone by the time I reached out again, but she wasn’t and again was more than helpful assisting with my order and even calling the manufacturer to assure there weren’t any shipping delays. Great customer service goes such a long way (and is so rarely found these days)! To top it off, the products are exactly as described and great quality. This was a wonderful shopping experience and I will definitely do business with Horne again.

Wonderful! Site was easy and efficient. Selections are unique and great quality. Prices fair for the products.

Great shopping experience with quick response time from Customer Service.

easy and punctual

Good. Good service. Good price. Good delivery

I received damaged product and emailed the Horne team and got a response back immediately and they are shipping me a replacement right away

Excellent customer service

Order arrived within a week of placing online order.