Seems like long wait paid off. Items delivered in original packaging without even a scratch , customer service knowledgeable able to give very close arrival/ delivery / final availability time. Items arrived exactly as posted online , outstanding quality of products!

I never got my package and nobody helped me. . . do not use this company

I unfortunately received a damaged lamp, and did not feel confident a replacement would be delivered any differently. Horne CS was very helpful and understanding…with special thanks to Morgen for making the return and refund process seamless and prompt. Will definitely shop Horne again as their products are beautiful!

very happy with my purchase

My wife fell in love with a set of glasses on a trip to Napa. I had to get them for her. I ordered close to her birthday. The glasses arrived on days.

Fantastic experience. Lightening fast shipping; expertly packaged; easy to assemble; fun incandescent colors; exceeded all expectations; love, love, love!

From seeing the item that I wanted $1000 less than a high-end competitor, to easy online purchasing, to amazing delivery PROFESSIONALS, to after in-home delivery support, Horne will be my 1st choice in all home purchases!!!

The product I ordered was out of stock but customer service was very proactive and solution oriented when they reached out unprompted to resolve the issue by offering a higher value replacement product instead. This remedy allowed for the product to ship out and arrive before Christmas! Very happy with the end result!

item is not as pictured with noticeable defect after waiting 4-6 weeks. attempted to exchange online but no exchange option available. return option does not include shippping fee :(

Too much spam and pointless emails and adds after the purchase

They have not responded, so I can't speak on my experience???

One always worries when you only see good reviews, however Horne definitely deserves the reviews you see. My champagne glasses are beautiful and they processed my order in a timely manner,

I couldn’t be happier with this purchase! The floor lamp is stunning—beautifully crafted and even better than I imagined. Yes, it took a little time to arrive and was a bit pricey, but the quality and design make it worth every penny. If you’re looking for a lamp that truly elevates your space, this is the one!

I am very impressed with your company and I would most definitely shop with you again. I appreciate the easy return process.

Beautiful products and excellent customer service

I have ordered twice from Horne and your customer service on both orders has been amazing. The first time, they held my package in their warehouse for a few extra days (at my request) to help to manage shipping so the package didn’t arrive while I was out of town for my honeymoon! The second time they did a price match with a competitor within 24 hours. It is so hard to find a company with good customer service these days and they really go above and beyond to handle requests coming in from customers. Appreciate you all.

Beautiful accessories

Lamp was even better in person than it looked online. Thanks.

I absolutely love the ceramic bowl I bought from Horne. It came packed tightly and carefully, and also came fast.

Great product!