Love everything from Aheffield

Quick delivery, great product range, fair pricing

Products are good. Shipping took a while.

Great service!

We first chose the Skutt kiln we wanted, then chose the retailer. We chose Sheffield because of customer references, their web site, and the ease we had getting some final configuration questions answered. Their technical support is excellent. Their office administrators were very helpful. We only talked to humans. What a pleasure it was spending $5,000 at Sheffield. My wife and I can tell we made a great decision going with them. They quoted up to 7 weeks for delivery. We received or Skutt KM1018-3 in 2. 5 weeks. The shipper Estes did a great job communicating as well. We are very happy.

I have received NO communication regarding the status of my order

Great products, great shipping!

all good quality, good timing on shipping and easy ordering

Excellent. Great option for those who live away from a city!

Excellent company. Very prompt. Excellent customer service

Ordered some tools, ribs, and they came quickly.

I ordered a replacement splash pan for my RK-10 wheel over the holidays, so I knew it would take a bit to get it. When I checked in after they reopened in the new year they immediately responded to my inquiry and let me know when to expect it. It came on time and in great condition. It fit perfectly on my 35 year old wheel.

Ordered and received an email , then NOTHING for two weeks . I called asked if it was back ordered. ? No we have them instock in the warehouse “we were not open and backed up” Sorry not my problem not an emails or contact She said she would send it to the warehouse to be processed sounded like it was never sent to be even processed to shipment. So my order was just sitting there, what if I never called. Not a way to run a company. I did receive my Griffen Grib a few days after I called.

Too bad I can’t touch what I buy, before I buy it …

Easy to work with and quick response when I reach out.

Loved everything I bought!

The website was easily navigated to find exactly what the River Valley Arts Center needs for our pottery classes and prices are fair even with shipping. We appreciate the timely manner in which we got our shipment as well!

I ordered the underglaze pen that advertised its ability to effortlessly flow with control for thick or thin lines . It was completely worthless. I had to force the glaze out by squeezing it with both hands. Having to force the glaze out made the pen useless.

Everything was packed well and received intact within the expected timeframe. I would definitely recommend.

Great ordering with you! I will be a regular customer for sure. Thanks so much.