Great selection of products, always ships fast and well. Thank you!

The order came very fast I was pleased

Everything was smooth and the delivery was faster than expected--only thing was I didn't get a shipping/delivery notification and since I'm in a commercial building I was unaware my order had arrived until a few weeks later. (estimated arrival time was 8-12 weeks, my package was delivered after about 4 weeks).

Thaks for Great Service!! Everything I ordered, arrived well & safe.

My forms were nicely packed and received in a timely manner. Thank you!

The Customer service, the level of information, their openness for communication and punctuality were all superb. Deliveries have been completed all on time for both products and flawless. I appreciate them for taking my order from this side of the country as all the purchases I initiated with other companies have failed because they could not fulfill their promised timings.

This was my first online purchase with Sheffield Pottery and I found it to be simple. I like simple. Your staff were friendly and helpful. I will shop again

I ordered 3 of something and only received 2. I am going to follow up in a separate email, maybe it is on its way. Other than that, it has been a typical good transaction. I like the free shipping

I ordered my clay as part of a fish tank build I am working on. The clay worked very well for me! Ordering was easy, and shipping did not take any time at all. Will be ordering from here again if I need more clay.

I appreciate there was no hidden or extra shipping costs and special appreciated the kiln being in stock and the option to buy it in a kit.

Diane knew exactly what I did wrong and fixed it. I received the correct cones yesterday and I then fired up my kiln.

All the way out here on a Pacific island there is nothing more appreciated from a vendor than FREE shipping. Oh, and your glazes are great! Aloha

I've been a customer since 2011 and find Sheffield to be 5-stars for their service and online purchasing.

I love shopping at Sheffield. they have A+ stuff, ship quickly. Even more fun is if I have travels that take me through the Berkshires and I can order in advance and pick things up and peek around the corner at the clay processing facility. Someday I will try to arrange a tour. I bought my kiln from them about a year ago (shipped) and that was an excellent experience from sales to shipping to receipt.

I paid for faster shipping but didn’t actually ship any faster but otherwise everything else was great

Excellent service and products.

Love the slab cutter. Saves so much time & Clay. Slices into 1lb each without guessing. Friends will be ordering.

The Kiln so far is working well. There were and are a few things that I felt fell a bit short. The kiln and the operation of it was 100% new to me. One was the burnout before using. I don't believe there was a menu for it given as to time and sequence. I had to contact Paragon to get their recommendation. The whole door safety switch adjustment instructions??? What is that about? Shouldn't that have been taken care of before they sent it? Tell me. Since it will be basically an enameling kiln for me, I want it to go to 1450F as quickly as possible. Again sequence to put in is uncertain to me. I feel the instructions leave a bit to be desired when there isn't anyone to ask as is my case. Clearer and more specific. The keypad instructions were well printed the Instruction and Service Manual were VERY poorly printed. If they wrote the instructions for someone like me who knows very little about the kiln, it would make sense to everyone. It was a lot of time and energy so far and I am still now certain of what to do. I am hoping this all works out as the old one we use in class does, but the instructions certainly do little to get you rapidly and safely started. contact me with any questions. Gary Johnson

took a little longer to recieve the wheel but overall happy!

Sent me the wrong items. Twice.