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      Site reviews

      How we present the reviews
      Anonymous user
      Robert B.🇺🇸
      Verified Buyer
      2 out of 5 stars

      They were awesome on servicing

      They were awesome on servicing it, but I'm concerned about the long-term longevity of the compressors in these units. Thanks!

      FEB 11, 2026
      Anonymous user
      Tamra N.🇺🇸
      Verified Buyer
      5 out of 5 stars

      It's an awesome unit I'm

      It's an awesome unit I'm just praying that it's the energy-efficient like they say it is since I want to fix them come

      FEB 10, 2026
      Anonymous user
      Shawn M.🇺🇸
      Verified Buyer
      3 out of 5 stars

      I would give 5 stars

      I would give 5 stars but the price was a lot more for the 2nd unit. I would like to but one more unit but only at the same price that I purchased the 1st one that I bought.

      FEB 9, 2026
      Anonymous user
      Robert L.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Unit is working perfectly now

      Unit is working perfectly now thanks for all the help

      FEB 9, 2026
      Anonymous user
      Terry S.🇺🇸
      Verified Buyer
      4 out of 5 stars

      My experience with Senville was

      My experience with Senville was fine although my mini split doesn't work anymore so that's not great.

      FEB 8, 2026
      Anonymous user
      Frank L.🇺🇸
      Verified Buyer
      4 out of 5 stars

      My new exterior unit needed

      My new exterior unit needed new outdoor sensors. The replacement sensors arrived but with no instructions. After several calls and downloads, and the help of my A/C man, we were finally able to get them installed and so far the unit now works after an initial test.

      FEB 8, 2026
      Anonymous user
      Christopher W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      10/10

      10/10

      FEB 8, 2026
      Anonymous user
      kevin B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      We love it

      We love it

      FEB 7, 2026
      Anonymous user
      Victor R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great tech support and product

      Great tech support and product

      FEB 6, 2026
      Anonymous user
      micah e.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Shipping of this part alone

      Shipping of this part alone only took a few days and came by fedex. No issues

      FEB 5, 2026
      Anonymous user
      Glen B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Must have installed 20 of

      Must have installed 20 of these Senville units. Only had one problem. Faulty high pressure switch

      JAN 30, 2026
      Anonymous user
      scott s.🇺🇸
      Verified Buyer
      5 out of 5 stars

      This unit was a 4

      This unit was a 4 ton 2 head unit 24,000 BTU each.

      JAN 30, 2026
      Anonymous user
      Eric S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      great product

      great product

      JAN 28, 2026
      Anonymous user
      scott s.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Always good

      Always good

      JAN 26, 2026
      Anonymous user
      eric s.🇺🇸
      Verified Buyer
      5 out of 5 stars

      good

      good

      JAN 23, 2026
      Anonymous user
      Christopher W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Fabulous

      Fabulous

      JAN 22, 2026
      Anonymous user
      Andrew G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I am ready to buy

      I am ready to buy another one

      JAN 21, 2026
      Anonymous user
      Michael M.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Customer service either doesn’t answer

      Customer service either doesn’t answer or bounces you around from department to department. Once you make the purchase they refuse to deal with you. Sent 8 emails and made who knows how many calls. Zero emails back and no straight answers on the phone if any answer at all. Would not recommend dealing with this company.

      JAN 21, 2026
      Anonymous user
      Renee E.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Zero stars. Horrible customer service.

      Zero stars. Horrible customer service. The unit is poor quality for 3k

      JAN 19, 2026
      Anonymous user
      Tom T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great stand but should include

      Great stand but should include four 1 1/2" 9/16" bolts for securing the heat pump to the stand. I mount these stands in a hollow concrete base to allow for a place for the water to drain when the unit is operated in heat pump mode during humid weather. In Oregon the unit produces several gallons of water on some winter days.

      JAN 18, 2026
      12345

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      Senville.com logo

      Senville.com

      home,garden & furniture
      4.5
      |
      4,583
      Visit online store
      Senville.com logo

      Senville.com

      home,garden & furniture
      4.5
      |
      4,583
      Visit online store
      4.5
      4.5 out of 5 stars
      Based on 4583 reviews
      5
      3643
      4
      289
      3
      164
      2
      116
      1
      371
      Ratings distribution data table
      StarsCount
      53643
      4289
      3164
      2116
      1371
      Total4583