I would marry this chair if I could.

Shipping was fast, everything arrived without damage.

Very helpful. Good communication and kept in touch during the ordering process

Customer service is responsive and friendly. Ship time was a bit long, but updates were provided. For the actual sofa, white glove service was a godsend. I live in a 2nd floor walk-up apartment and I never could have dragged those boxes up the stairs. Also I had control over the delivery date, which was crucial.

Very comfortable and big. Highly recommend.

I have three separate pieces of Sabai furniture in my home and could not be happier with them! Truly quality, comfortable, and stands up to two rambunctious dogs very well.

Material is very comfortable. Couch feels sturdy and I have peace of mind knowing I can buy replacement parts if needed

Shipping was as expected and the boxes were nice and sturdy to protect the couch in the wintertime. I love the ability to get free fabric swatches as it let me see the fabrics in my space and I also brought them with me when picking out throw pillows

There was mixup with the color but they were helpful understanding my frustration and provided a few options to compensate

Fabulous, love it, couldn't be happier!

Communication around delivery dates and delays was difficult.

Comfy and offers great support!

My experience with Sabai has been seamless!

Sturdy, well-made, easy to assemble, and looks great from every angle. The cushions are comfortable and more lounge-y than expected. The wood is a lighter and warmer tone than expected, but the stain and finish are done very nicely.

I purchased an open box couch. It arrived in perfect condition, was able to set it up myself, and so far am very happy with it

Excellent service

Perfect FIT and so easy to put on

Everything went well when it got shipped. However the shipping was delayed for too long of a time which made me wonder if I would ever get this sofa. Sabai was responsive anytime I will reach out which was comforting.

Shipping was not good. Not all the boxes arrived and I had to go back and forth many times with customer service to fix the issue. Not a pleasant experience.

Shipping was later than originally projected. Some more communication and automation would be helpful.