Very efficient and friendly delivers and fast shipping!

Saatva was seamless to deal with from purchase to delivery.

We received our mattress ahead of schedule and have been enjoying nights of better sleep in the last several weeks.

Store and staff were great but unsure the mattress is the one we need.

Very happy with my purchase

Excellent

The shipping and service were stellar.

So far Saatva has been top notch - we’ll how good they are with follow up now that I am less than convinced I got the right mattress

Website is put together very well with a lot of good product information. They take care of delivery and setting the mattress in place where you choose. Easy peasy.

Amazing customer service.

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Drew I met in the Pasadena showroom was excellent. He was knowledgeable; helpful & courteous. After long time spent searching for the right mattress; thanks to Drew’s assistance for made the purchase of the choice mattress . By the way I spoke to Saatva sales over the phone a year ago; not helpful. In spite of difficulties for a senior . I made the trip to visit the showroom which was worthwhile

I really appreciated that the shipping did not add an extra cost. The delivery team was very professional and quick.

THANK YOU SO MUCH!!! Service was exceptional. Delivery was amazing, early, courteous and helpful. My Dad says he hasn’t slept so well in years (overslept the first day he had it!). Cody (and manager) are the greatest for helping to get this mattress quickly before he started chemo treatments!! I can’t be thankful enough. ❤️

Definitely a comfortable mattress and clean cut bed frame.

I am satisfied with my new mattress. I am still getting used to it, but I am quite impressed so far that I will be satisfied long term.

Great customer service, and the delivery was also great.

Great experience.

Enjoying the new mattress!

This was an excellent experience from shopping through delivery. Alex at the Third Avenue store worked patiently with me and my mom. I was pleased the specific mattress I had researched — height and firmness — was available to be tested. Alex had set out disposable mattress covers on top of the bed before I even had a chance to sit on it. A small touch, but classy. There is only so much research you can do on a mattress before seeing it in person. Alex answered all our questions and explained how the warranty works. I appreciated that there was no “hard sell” — that was really what made me comfortable here. You can ask for a “no commitment” reservation they will hold for a day once you’ve gone over pricing and if you want to wait a beat before making a commitment. I decided to move forward, so we completed the purchase online. Delivery communication unfolded exactly the way I was told it would, and the guys were friendly and professional. All in all, a very positive and unstressful experience for a task that can be intimidating.