Good experience except the masters quiz did not match what the sales told me. I would have ordered the wrong mattress.

We have been extremely pleased with this queen, luxury firm mattress. Since sleeping on it my morning backaches, which have bothered me for years, have disappeared. It’s been wonderful. We were also very satisfied with the Saatva purchase experience. Determining which mattress we wanted from their website, the actual purchase process and the delivery process were all faultless. And communications regarding our purchase, order status and delivery coordination were all timely and thorough. A completely pleasant transaction and buying experience. We highly recommend Saatva.

We were please with the service and speedy delivery.

Flawless from beginning to end. Got a great price, shipping was warp speed, delivery process perfect and mattress and mattress pad as comfortable as could be!

Wonderful customer service, products, and set up ! We are very pleased!

Great overall experience

OK. Shipping runs and arrival was perfect.

Excellent service

Quick efficient and good communication

We love our new "Classic" Saatva mattress from the moment we ordered to the first night we enjoyed the cloud like sleep experience of Saatva mattress.

Easy to arrange shipping, everything was seamless with Saatva!

great experience, delivery and installation was smooth

Excellent customer service and great delivery service too!

Great delivery, nice people. Very respectful and kind!

It took a few days to adjust to the Classic new mattress but now sleeping longer and better than as far back as I can remember!! Thank you for making such a great product!

Love it!

Shipping took a little while. I had to email to check on delivery after seeing that the mattress had been at the delivery company for about five days, but I had yet to receive a call to schedule delivery. The support staff were incredibly responsive. I received a call the next day from the delivery center to schedule delivery. Then a follow up call from the support team to make sure I'd been contacted and that a delivery had been scheduled. Very professional.

Delivery took longer than expected due to their shipping partner in my area. But I do live in a small town with the closest big city about 1 1/2 hours away. Worth the wait!

Enjoyed the showroom experience and found the personnel to be helpful and knowledgeable.

The service and delivery were top shelf! Polite, professional men took great measures to make a quick, careful delivery and remove our old mattress. This is an amazing company!