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Some of the cabinets doesn’t have the correct finish.
Shayla was the best! Put together the proposal quickly and great communication!
It’s advertised that samples are free shipping. It wasn’t until after I was charged $12. 99 that I finally found that it’s free for up to 3 samples. A little frustrating that I had to hunt for that detail.
Please provide a color chart comparing the relative brightness/tones of your white color cabinets on your website. I’ve had to order 3 white cabinet samples over the last two weeks to get a comparison. While the inexpensive samples are great and the full size is very helpful, they may not always be necessary and do add time to the process.
First, let me say these cabinets look incredible, function well and we delivered quickly. That said, they’re ready to assemble by experienced professionals with all the proper tools handy. The assembly required wood glue, precise alignment, creating your own jigs and a pneumatic staple gun. Finding instructions was difficult, they weren’t sent with the cabinets and you either had to download an app or mess with starting and pausing a video. These were by far the most difficult assemblies of any cabinets or furniture I’ve ever done.
My wife and I couldn’t be happier with our experience. We submitted our floor plan, got connected with a designer who made the whole process way easier than I could have ever hoped.
We are very happy with the quality and ease of installation. RTA customer service was excellent.
Beautiful, well made cabinets. Was very impressed with Tiffany. She advised without being pushy and made me aware of possible situations I hadn't thought of. Thank you Tiffany!
What is the Quality of the cabinets? Presswood or real wood?
Shannon did an excellent job in designing 2 bathrooms and a complete kitchen overhaul. The cabinets are equal to custom made and we could not be happier with the results.
No response
I had a minor problem checking out in my cart and emailed for support. The representative Jon Goodsell reached out the next day and spent 45 minutes reveiwing my order to make sure i wasnt missing something and making suggestions for my needs. He walked me through they whole process and got my cart situated so i could place the order. Great represtentitive. The site has selection and payment options also. Thank you all, and especially Jon.
Tiffany was quick with response, i could email or call her and she did kitchen layouts in a day or two. Definitely a pleasure to work with. I have ordered cabinets for about four homes so far and will continue to do so. I love the plywood construction, dove tail and soft close drawers.
Kelly was so helpful while assembling these cabinets. Anyone can sell you something, but it’s the service after the sell that you get with RTA. 5-Star!
This is my second time ordering from RTACabinetStore - this time I opted for the free design consultation to double-check my plans, and Shayla was great at refining my order, removing things I didn't actually need and suggesting some things that would improve the finished kitchen. Definitely happy with the overall experience and I intend to use them again!
Kate Falkenhagen made the cabinet design and ordering process so easy and stress-free. She helped create a great kitchen layout and made sure everything was measured and planned out perfectly. She was very knowledgeable about the RTA cabinet options and made sure every detail of the order was correct. Communication was clear, quick, and professional throughout the whole process. I really appreciate how smooth she made everything.
Lauren is our designer and she was great. Explained the design cabinet by cabinet. The cabinets arrived in a week quicker than expected. We are still building them and so far so good. The drawer cabinets are super sturdy.
I did not receive the ordered product, which is no reflection on RTA, as the USPS says it was delivered but I did not receive it. I gave it one star as I am unable to review a product that I did not receive.
Bought back in July. Still fighting with this company and their products. Deb the designer was an abysmal failure for us. Ended up costing us an extra $2,000 or so. I am so tired of having to fight and figure out how to install the floating shelves in the pantry. Lots of parts, no instructions. I wish I could talk to someone in customer service who had a clue on how to do anything.
So far the product that was delivered was not our product and no one could tell us what to do with the other product. As for my cabinets I can’t answer this because I am still waiting


| Stars | Count |
|---|---|
| 5 | 1211 |
| 4 | 228 |
| 3 | 193 |
| 2 | 114 |
| 1 | 143 |
| Total | 1889 |

