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Deb Asher was amazing ! Really listened to our needs
Great customer service. Delivery could be less expensive for sure.
Overall, my experience was fantastic and it is 100% all owed to Meagan! Her urgency, promptness and professionalism has been the best part of working with this company! She is so talented and I’m so grateful she handled our kitchen design! Thank you Meagan! (:
We had a great buying experience, from choosing the products online to speaking with a very friendly and helpful person over the phone. We will be using this company in the future for all our cabinet needs. they go above and beyond.
I bought 3 samples to show to the client. They arrived damaged, even the box was perfect. It's waist of time.
I would definitely recommend RTA Cabinet Store. They offer well-built products at a great value and their service is top notch. Nikole Smock, my RTA design associate, provided great advice through the whole process and gave the finished product a professional touch.
This was our first time buying any cabinets online. We were a little apprehensive at first. But, after emailing and speaking with Brenda at RTA, we were excited about our new cabinets. Brenda made an effort to call and talk through the next steps, making the whole process so much easier! RTA ensured that we felt important and were taken care of. The buying process was great and we are currently waiting for our cabinets to arrive. But if the cabinets are anything like the buying process, I’m sure we won’t be disappointed!
Jill was an incredible knowledge and her ability to make changes, provide plans and renderings made it possible for this novice to design a kitchen that fit the space and my vision.
They were very helpful ordering my cabinets
I ordered the 42" x 3" filler panel for the Timber Toffee and it is a finger joint glue-up with a wood grain sticker. It is not a veneer. . . it is a sticker like you see on the end panels of really cheap cabinets. Not happy! Obviously, I don't need exactly 3" and have to rip this thing down and the sticker isn't up for that sort of wear. I was counting on this piece to complete the project :(
So pleased with how quick our sample doors arrived!
Very nice customer service, helpful, and products are high end
I sent an email request for a kitchen design and was never contacted
I was happy with the initial response, the designer drew a perfect layout, and acknowledged that changes could be accommodated. I'm pleased with the pricing and looking forward to final approval and ordering.
Brenda helped us with our design and was very patient and knowledgeable. Cabinets were built and delivered super quick.
Todd was very helpful and responsive to our multiple render edits. He was able to help us design our quite small kitchen in a way to maximize the space.
Deb our RTA designer was really helpful and knowledgeable with our island design needs. She was fast, responsive and followed up as needed. Great experience!
I have been dealing with Meagan Timm. I have tried calling and never can get through. We have also been texting back in forth, but I do not feel like I received responses back in a timely manner. I wish that I would have been offered a time for a phone call where we could finalize my order before paying for it. I feel as if the customer service is lacking.
I purchased a cabinet by mistake and I immediately let the company know. They told me it was too late to cancel my order. Horrible customer service!!!
When I ordered the color samples, I specifically unchecked the box asking to receive sales, promos, and stuff. Except for order status and details about my order. Next day I’m getting promo’s. Today a review request. Seriously? I don’t want to hear from you other then info about my order.




| Stars | Count |
|---|---|
| 5 | 1211 |
| 4 | 228 |
| 3 | 193 |
| 2 | 114 |
| 1 | 143 |
| Total | 1889 |