The wrong samples were sent. We received cinder shaker, Florence slate, truffle, midnight and Florence gray. Did not receive honey and caramel per order.

The sales team was amazing to work with while ordering. I ordered the Caldera cabinets. I was concerned about them being overlayed and didn’t want peeling cabinets. The rep assured me that would not happen with their product. We ordered a sample, it was beautiful and constructed almost flawlessly. We ordered the cabinets. They came damaged and peeling. The doors were scuffed badly and overlay cabinets cannot be touched up. The doors looked like they had been dropped on the corners, almost all the doors were peeling. Two of the cabinets were split through the frame. Replacement cabinets were sent out that looked just as bad as the original order. Both orders arrived filthy and full of saw dust. When I contacted customer service for the claim, they were very short and rude. Everything had to be done through a claims form online, which times out too quickly - I had to document the damage for every piece). Also, I the photos were too large to send on one form. The amassing representative I spoke with to order the cabinets, all of a sudden had no experience with the cabinets I ordered. Then she told me it was a new line. Maybe they are still working out the kinks of the manufacturero g process. I am very disappointed in this experience and still waiting on a refund since 2/20/26.

My sample had damage even though it was packaged well. This leaves me with a lack of confidence in other products. The company does reach out to get your project going.

This is my second purchase with RTA and the quality of cabinets are phenomenal! I will definitely continue to buy cabinets to finish remodeling our home.

My design and purchasing experience could not have been better! Designer Tiffany Braker provided valuable design insight and excellent customer service, and went above and beyond in every aspect of the process. Designing and purchasing a kitchen is challenging enough, but this dedicated design team made the process as easy as possible AND provided valuable insight and feedback.

Beautiful samples! Received them very quickly and they were full sizes.

great experience working with the designer over the phone . Samples showed up very fast

High quality cabinets and excellent customer service!!!

It was a pleasure working with Shayla Lee and the RTA teams. Shayla Lee was very professional and punctual with anwsering my questions about the cabinets via emails. RTA your cabinets is of great quality. Will certainly recommend your product anytime.

Rachel made my whole cabinet-buying experience so easy! She really knew her stuff, and was so pleasant to talk to! I’m excited to get my RTA cabinet shipment so my kitchen can be transformed!

I had the pleasure to work with Brenda Ramirez today. Brenda answered all my questions about ordering a range hood to go along with my kitchen cabinets. She answered all of my questions as well as providing additional information to make my selection appropriate. She provided a quote within 10 minutes of ending our conversation. She was great !!

The cabinet quality is great! I am giving 2 stars because of the lack of guidance on assembly of the cabinets. We ordered the Weston Shaker and the cabinets were shipped with Eason panels. Which means, you have to dis-assemble the drawer fronts and attach the Weston. It requires precise markings and is time consuming. With the amount of money the consumer is paying, you would give the buyer a heads up or send with correct panel. No instructions are included!!!! They have videos, but they basically whip through a demo with occasional glue here, nail here. No info on recommended brad nail size No direction on were to put the plastic brackets No warning/heads up on the panel swap out No step by step instructions available online per cabinet type No direction of where to used which screws

Robin was extremely helpful planning our new kitchen. Everything came perfect as expected.

He was quick, helpful, and assisted in getting my small order out the door really quickly! I’ve had to reach out to him for assistance on some additional pieces and expect he will do the same for me. Would absolutely reach out to him again to buy!

Your shipping charges are messed up. It was going to charge me 3 times as much to ship the 2 sticks of crown molding together than it was to order them separately. Was absolutely ridiculous that it was cheaper to order them separately. Wasted a ridiculous amount of packaging when they both could have been shipped in the same box easily for the price of shipping one. Do better

I’m still waiting on quotes from others but Kiara Gwaltney has been great

I opened the first box today and there aren’t any instructions. I also need to take a good look at these cabinets the first one appears to be scratched up

I was hemming and hawing on whether or not to order cabinets online. It can be scary making such a large purchase and not knowing for sure. This renovation was prompted by a catastrophic foundation leak about a month after buying our home (fun times!). Needless to say, we were already at a higher stress level, so we were shy about jumping into this. I decided to order the sample and it ended up being a great color for us (Weston Sand Shaker). I also liked the style of shaker because the front trim isn’t a rudimentary straight square. It actually “slopes” delicately. If you pay attention to details like that, you will know exactly what I’m talking about. We decided to take the chance. We ordered 14 cabinets, matching trims/accessories and both of the touch-up kits. We selected to have them built for us because we have a baby and not a lot of extra time to do so. And let me tell you, IT WAS WORTH IT to have the company build them before shipping out. It was packaged so well and they were even mindful of items that could not have anything stacked on top—they had these cardboard pyramids taped to the top to prevent stacking. When the items were delivered, we had the driver set the pallets on the driveway so we could just open up and immediately do our inspection. He was really nice and actually helped my husband get the two awkwardly tall and heavy pantry cabinets into the garage. Everything was in great condition. Nothing truly worth complaining about and I’m a perfectionist. We are very pleased with the products, craftsmanship and even the shipping company selected for our area. We highly recommend this company and their products. We will use them again in the future and tell everyone we know. And no, I am not sponsored or paid to say this. It is a true, real experience and we are very happy with how everything went. Thank you!

We got our cabinet for our kitchen and we are highly disappointed. First of all it came and we thought it was probably sent back because it looks like the items were wrapped in a way that it had been opened before. My husband, thank goodness works in construction because it was sent with zero instructions to assemble. My husband had to also go purchase a staple gun which is required to assemble which was not explained on the website. The screws that were sent to assemble are way too long. They would go through the entire panel of wood and would stick out so like what are these screws for?? For the price of these cabinets, which I did get on sale I couldn’t imagine paying full price or even the price that we did pay on sale will never purchase from this company ever again.

I loved the shape and quality of the sample. I have taken pictures of the wall in my kitchen where I would like some design work. What is the next step? Thank you James L Salners 713-806-4437