The on line store was great.

I have never received so much great customer service as I have from the recteq company. I had a few issues with the delivery of my new xfire pro and they had no problem with addressing my concerns. They immediately made everything right. I wish all companies were this kind of customer service care and respect for there customers.

I’m loving learning how to use my pellet grill

It is the easiest smoker grill to use & manage. It heats to desired temperature quickly, and easy to clean and maintain. I love Riot mode for cleaning/burning off residue and for making Pizza.

Always a great experience with this company.

Love it. 2 minor complaints. 1) The grate is larger than grease drip pan by about an inch and a half, front and back. Just gotta be careful to center all food or it drips to the bottom of the grill. 2) Can't see the LED display from the back door window, about 12 ft away. Have to use phone and app. Aren't major issues, still love the smoker thats why it 5 stars. Smoke on, yall

The online store has all I want and new stuff is always added so I always check it out. The customer service is the best I’ve ever seen!! I called one time not realizing it was the weekend (I’m retired) so I hung up and got a call first thing Monday morning. Chad Remp has helped me a lot anytime of day (I don’t think he gets any sleep). I’d like delivery to be a little faster, but then again, I live on the other side of the world in California. Overall, extremely satisfied.

From the time of order to day of delivery everything went great! Very simple to put together and fired up flawlessly. The information given while in transit was spot on.

Fast delivery, great dependable products!

Figured out non issue

With 148 cooks completed and 368 hours of cooking, I have never experienced an issue with my RT700. Well built and reliable.

Great service

Fast and efficient

I've had a recteq for about 4 years now and the pellet grill is amazing as well as the customer service. These folks really care about their customer base every time I need a part (because things do wear out) they are fantastic to help out and or send out the parts needed to get me back up and running

GREAT

Everything went as planned.

Fast shipping - high quality brisket cooking set!

I have a Traeger Ironwood 885 right next to my BYB 1200 and I constantly find myself firing up my Recteq when I am just cooking for the Family. I use both when smoking for a large crowd because of different Meat cooking temperatures and timing. I can say if you are looking at both GET THE BYB 1200! The higher temp is a gamechanger! The smoke flavor is slightly better and it is built like a tank! I also like the Recteq Rubs better than Traeger's Rubs.

fast and free shipping

Honest and reliable great people to do business with