Everyone was very helpful and informative. Nice to be able to see all models together and ask questions to make sure we were getting what we really needed. Didn’t feel any pressure to buy something more expensive - they were truly interested in us getting what we needed. I appreciate that. So far, we’ve used our grill several times with great success! Very happy with the purchase and service.

Really good experience. Also connected on social media with "Recteq Experts in Smoking" with instructors in the class. It would be nice, if possible, to have an online calendar with openings or an e-mail if cancellations come up.

Customer service was exceptional

great

Love everything I’ve purchased from Recteq! From my Flagship 1100, to the pizza oven, to my smoker box!! Love your service & the smoke flavor my food has - great cooks! Superior to my Ironwood 885, noticeably more smoke ring.

What a pleasure it is to actually receive OUTSTANDING CUSTOMER SERVICE!!! Thank you

Long lasting covers

Fast delivery.

Great grill

Great company

Went from a lump charcoal smoker to Recteq Dual Fire. Blown away! Great quality grill! The packaging was top notch. Assembly was great.

Easy ordering, shippped the next day, large order 5 boxes total arrived next day after shipping. Easy assembly, cooked on it for about 15 hours after burn n. performed flawlessly

Excellent

Fast delivery and great product.

Fast shipping and easy to put together.

I have a 6 year old RT590 and it is as great now as the day it arrived. I recently bought a Smokestone and it arrived with deep scratches on the griddle. One call to Rec Teq and it was replaced with no issues. I would not hesitate to buy from them again.

I expected the best from Recteq and got the best. I researched for months for a grill, narrowed it down and chose the The Beast 1200. I am extremely happy with it. I am disappointed that I would have to buy a cover and really wish it would come with a printed manual. Nothing like grilling, enjoying the outside and looking through the manual.

Super easy process and very fast shipping

I totally forgot about that I could get a shelf. I’ve been enjoying using this for the last couple years moving my meat ( from the grill) to others holding it on the bbq bar island to wrap or whatever needed to be done. I’m going to install shelf tomorrow and looking to change the wheels out that others have done. I belong to several pages on social media. Thanks for the great grill!!!

Perfect Drip pan liner.