Great smoker

Awesome!

So I did a lot of research when figuring out which smoker I wanted to buy, looking at most of the brands that are out there. I kept getting drawn back to Recteq because of the reviews that mentioned build quality, warranty, and customer service. When the Flagship 1600 went on sale, I pulled the trigger. My order arrived by freight (Estes) in great shape, and as soon as I started putting it together I began to see just how well-made these things are. The online videos made assembly easy and the Facebook groups are a great resource for all things Recteq. I'm in awe at just how much grilling space there is, and grabbing the horns to raise the lid brings a smile to my face every time. The burn-in went smoothly and so far all the cooks have too. The app interface is well-designed and very user friendly. If you're looking for a seriously well-made smoker, look no further than Recteq.

1st Class products as well as customer service

The tean was helpful and took care of my two issues to my satisfaction

Good Customer Service

I am a newbie to smoking but this thing is the berries. I am learning but I feel that I can be a pro in the near future.

Getting a bag of pellets was very easy and the staff was helpful! I bought min on site :)

so far our experience has been really good. There was an issue with the grill at the beginning and it was taken care of quickly and satisfaction

The ordering process was relatively easy, and the shipping was quick. I received my item arrived as described and was very easy to install.

None

Great product

Best grill on the market!!

Recteq is easy to deal with

Superior pellets fast shipping

I have used a Reteq grill for years, so I decided to upgrade to a larger grill. By the way the resale value of my old grill was easy and sold for more that I thought. There is no comparison to the quality, look and feel to these stainless-steel grills. There was a little bit of tweaking that needed to be done to my new grill. Customer support was very professional and knowledgeable. Warranty was no hassle and quick to respond. It was a pleasure to speak with them and the time and patience they took with my problem. The grill works perfectly, and everyone that comes over commits on the grills style. Looks like I am a customer for life.

Recteq ROCKS!!!

Hi

Absolutely the best! The grills are made by craftsman the service and follow through is the model for customer satisfaction and service! Staff is knowledgeable and professional! The grill can cook literally anything, temperature control is precise. I am a proud owner!

Best customer service Great product