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      Site reviews

      How we present the reviews
      Anonymous user
      Jeff F.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Very happy with this choice

      Very happy with this choice after researching the various options out there. Also bought the Tempest weather station to utilize hyper local weather data. The system has already skipped water sessions due to wind, freezing temperatures, and rain above the set threshold, exactly as intended!

      JUN 9, 2025
      Anonymous user
      Joan🇺🇸
      5 out of 5 stars

      Amazing controller

      The RACHIO 16 zone controller is hands-down the best controller I’ve ever worked with. From setting it up to using it, it has been absolutely easy. Even if I did not get a $100 rebate from my utilities company, this controller is worth $250. The app is amazing. Simple, simple, simple to use. I am so happy I decided to purchase this controller.

      JUN 8, 2025
      Anonymous user
      Ronnie K.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Great brand but wish shipping

      Great brand but wish shipping was a bit faster. Also not a fan of how they have these software add ons for $30 each. They should just raise the retail price for everyone by a bit and include the extra features

      JUN 4, 2025
      Anonymous user
      Marty A.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Love it all. From ease

      Love it all. From ease of set up to intuitive functionality I love being able to conserve water and do my part!

      JUN 1, 2025
      Anonymous user
      Donald C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Works. well and easy to hook

      Works. well and easy to hook up

      MAY 30, 2025
      Anonymous user
      Pat🇺🇸
      1 out of 5 stars

      No connectivity

      Just bought a new Rachio3 from Costco and not able to connect to my dual band wifi. I have many devices on our dual band wifi and Rachio is dead in the water. No customer service after 5pm and even with videos and many diag tools, nothing has worked. Rain Bird was pretty trusty and always worked. The chat session just told me to call back during customer service hours. How can they sell a device that has connectivity to wifi issues like this

      MAY 25, 2025
      Anonymous user
      Kevin🇺🇸
      1 out of 5 stars

      Wanted to Love

      I so wanted this rachio product to work. Has lots of potential with the user interface. Their problem is the product is unstable in the hardware to maintain a connection to the Wi-Fi network. All my other smart products have not encountered connection issues. And it has nothing to do with my strength of signal it's super high. I have spent hours and full days troubleshooting working with their technical support and no one can resolve disconnection issues. They've sent me two additional controllers that have very short life spans before they no longer work either. Over 3 years I've been through three controllers. All three heading into landfill what a waste.

      MAY 24, 2025
      Anonymous user
      Jeff R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great experience works exactly as

      Great experience works exactly as presented.

      MAY 20, 2025
      Anonymous user
      Neil L.🇺🇸
      Verified Buyer
      2 out of 5 stars

      I’m waiting on the 3rd

      I’m waiting on the 3rd replacement smart hose valve, replacing two that failed. I’m now told that the valve is out of stock. I’m a bit concerned about Rachio quality and perhaps even the health of the company given my recent experiences.

      MAY 18, 2025
      Anonymous user
      Patrick B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Promptly received, very good price,

      Promptly received, very good price, easily set up, saved money on less water usage as it cancels watering cycles if rain or saturated ground. Easy to monitor and change from the app. Highly recommend.

      MAY 17, 2025
      Anonymous user
      John B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Quick ship and easy to

      Quick ship and easy to use.

      MAY 14, 2025
      Anonymous user
      David P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy purchase, set up and

      Easy purchase, set up and operation!

      MAY 14, 2025
      Anonymous user
      John W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      This company is as legit

      This company is as legit as they come. Their customer service is epic as in biblical sense.

      MAY 12, 2025
      Anonymous user
      Benjamin R.🇺🇸
      Verified Buyer
      3 out of 5 stars

      Why?

      Why?

      MAY 5, 2025
      Anonymous user
      Rachelle P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Product came in a timely

      Product came in a timely fashion. I love using the rachio sprinkler products.

      APR 25, 2025
      Anonymous user
      John F.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Thank you! Great experience and

      Thank you! Great experience and super fast shipping!

      APR 20, 2025
      Anonymous user
      Nicholas C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Really installed as they said

      Really installed as they said in the b e add and works as promised.

      APR 10, 2025
      Anonymous user
      Juan B.
      Verified Buyer
      1 out of 5 stars

      No customer support. Still have

      No customer support. Still have not Ben able to receive it.

      FEB 13, 2025
      Anonymous user
      Aaron W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I received my Hose Timer

      I received my Hose Timer promptly. I've yet to install it, as it mid winter here. I'm certain it will be a great product like Rachio's others.

      FEB 3, 2025
      Anonymous user
      Michael P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Installation was simple, set up

      Installation was simple, set up was easy, and operation has been exactly as advertised. Highly recommended.

      JAN 16, 2025
      12345
      https://rachio.com logo

      https://rachio.com

      home,garden & furniture
      4.6
      |
      3,714
      Visit online store
      https://rachio.com logo

      https://rachio.com

      home,garden & furniture
      4.6
      |
      3,714
      Visit online store
      4.6
      4.6 out of 5 stars
      Based on 3714 reviews
      5
      2942
      4
      369
      3
      183
      2
      79
      1
      141
      Ratings distribution data table
      StarsCount
      52942
      4369
      3183
      279
      1141
      Total3714

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