Great customer service

I purchased two pillows that came in one box. Neither was comfortable. To return them, I had to package them in two separate boxes (waste of time and resources), print two shipping labels, and send them each for a flat fee of $15.00 each. I called to confirm this was necessary. It was. I will never purchase from this company again.

Both customer care & shipping went very smoothly & both coverlets arrived in immaculate condition!

The memory pillow was too firm. Had stiff neck

Package was nice

I absolutely love my new Duvet but would not recommend the Purecare incert. It was super difficult to tie inside the Duvet. I will purchase a downed incert down the road to give a fuller look and so darn comfy. I will definitely add to my Dr Weil set by adding the lumbar pillow.

great

The quality of the bedding is as good as I hoped for. Feels good to the touch and I’m confident it will wear well

My package was delivered without any problem.

This is my second purchase and I will never use another pillow again. The Purecare Sub-0 Softcell Chill pillow is exceptionally comfortable and well designed. Delivery was fast & hassle free. While it's a bit more than I normally would spend its definitely worth the price!

Pure Care has excellent service and the best sheet sets I have ever purchased

Fast and convenient shipping no hassle

Top notch quality of products, great prices and the ease of ordering on line and the items being shipped quickly can’t be beat!

Simple and easy deliver with clear expectations!

I have undergone a lengthy process for the warranty be sure to take photos of the tag if you purchase from this company!!I was wanting to redeem on the warranty since the product was faulty and they make you go through a long process. I purchased through mattress firm with a guarantee of this product. Poor Customer service skills with Nancy who was very impolite on the phone. Discourage this product recommend a more affordable brand from Target!

Super easy process from ordering, paying and shipping.

arrived quickly

I purchased a mattress And a mattress cover couple years ago at mattress firm . and they told me this cover have life time warranty ‘and I used the mattress after But I recently found here are 4 stains on my mattress until my son accidentally pee on his bed ‘ so I contacted the company right away when I noticed here are 4 stains , And to be honest I didn’t realize when the other 3 stains from ‘ My kids started live on this bed three months ago ‘ but before they live on this bed ‘ I ever wash the cover’ And didn’t see any stains yet’ So I asked about the life warranty! Of course it’s not working! Because I didn’t let them know when here has the first stain in 7 days! I don’t even know when they are there until my son told me he accidentally pee on it ! that’s the first time I see the stains ! And I am sorry? I didn’t check my mattress every day that’s why I didn’t know when is the first stain from ? Wow ! That “life time warranty “ !

Awesome folks

Pure care recovery celliant sheets are my very favorite. I now have about eight sets of them. I have loved these sheets from the very first time I tried them and I have not found any others I like as well. Occasionally someone will give me other sheets, but I don’t care for them. I don’t like a super soft, silky feeling sheet, rather I like sort of a hotel collection crisper feel. Although the sheets are not inexpensive, they last a long time and are well worth the cost. I have also been able to occasionally take advantage of a discount or promotion that Pure care extends, and it allows me to get sheets whenever I want them.