Service was super. Hunter was a pleasure to work with on the phone. I was over shipped items and when I contacted Hunter she quickly emailed me return labels. I have not yet installed my fence, waiting for my son in law to have time off to help me, but directions look simple enough

Excellent service and product. Could have more info on the site about installing fence on different deck surfaces. Hammer drill on travertine is not good

The product seems great but I am unable to install as I have some specific questions that are still unanswered. I have called the support line three times, left detailed messages and I still haven’t received a call back yet so we haven’t been able To start installation. Very frustrating. The questions have to do with how to tie the fence into my house at one end and how to tie the gate post into an existing fence at the other end. This is just an 18 foot straight line between house and existing fence. Any help would be most appreciated. Jennifer Crider 434-851-7974.

Fence is working great. Installation was time consuming but not difficult. I would have liked to know exact measurements in distance including the gap between the fence sections prior to ordering materials but return policy was wonderful as I ordered to much fencing. Fence is easy to remove and reinstall and very durable.

Great quality easy to install. Perfect for my family needs.

Order went from 2k to 2800 when I found out after ordering there were no 90 degree post. Thought I was within budget so ordered but found out after the fact that it was my job on the “build your fence” to know exactly what was missing from my cart

Michele Collins make sure if you do “build your fence” that you know exactly what you need because items will be out of stock and they just say that you need to check your cart as if you’re supposed to know everything you need. Can be a major difference in price after you find out you don’t have all you need.

Great service

Pool Fence DIY could not have been easier, website was super easy to navigate. Order Shipping time was very fast ordered on a Tuesday and deliveried on Friday, installed 185 feet of fencing in less than 8 hours by myself. Once you lay out the design on pool deck and mark all the holes it is as simple as drilling holes, cleaning them out and driving in the bushings. Instructions are pretty simple to follow. Hardest work was running the drill, Drill jig makes getting straight holes dead on. Thanks for the support. Overall Highly recommend Pool Fence DIY, Great selection of accessories also. With 3 small kids we wanted to protect them and this was the best option on the market and pricing was great.

Our first time to place a order. We were very pleased with service over the phone and how soon the package arrived. Will be back!

This is the second Diy pool fence I have installed. Both were straight forward and trouble free. If you read the directions and study your layout a little the system works well. Although not as appealing as an ornate iron fence, it does protect children from drowning and at a fraction of the price.

Thanks for assisting!

Looks great and is secure. Wish it would have taken into account the gate width into the total width—ended up with almost an extra panel. Other than that, everything was great.

First off, the customer service of this company is Top Notch. Super responsive and helpful. Installation took longer than I anticipated but very glad to have saved THOUSANDS of dollars by doing it through poolfencediy.com. End product looks fantastic and works perfectly. Very happy with my purchase.

Unusually helpful

Fast shipping, easy install, overall great product! Perfect for any DIYer. Purchase the drill bit and the drill guide. These will make the install much easier.

I thought the whole system was remarkably well thought out. I did struggle a bit with the gate assembly. Part of the problem was that I initially used the manufacturer’s instructions but even when I switched to the others it was still a little bit difficult. Overall a wonderful product and I would recommend to anyone

Quick response, quick to ship, installation fairly simple.

Pool fence was purchased easily, packaged nicely and received timely. Instructions for fencing were clear and concise. The gate gave us a little difficulty as the instructions didn't seem to match our gate lock exactly. We figured it out, but it did stump us for a bit. Overall, we are very pleased with the look of the fence and gate and the ease of installation.

Just installed and seems great.