The Fence is pretty good. The installation instruction need to be updated. In my instance, the manual says to drill a pilot hole to install the locking hooks, but there isn't a spot to drill the hole. I called service, no one answered, I left a message explaining my issue and a call back number. No one ever called back.

Ordering from poolfencedyi was super easy and the shipping was quick. The fence came out great with no need to contact customer support. They had everything in stock and ready to ship.

The Pool Fence DIY team is the BOMB! We were up against a final inspection for our new pool after we failed the 1st round due to our fence company not installing what we thought was a kid safety perimeter fence. So I went online and after the reviews I decided yo tackle this project myself! I had placed an order in my cart, after looking through the videos and decided to call to place the order from Texas, just 2 days before hurricane Milton with Hunter and knowing the company could shutter the business due to the storm. She assured me if placed that even, she would get it out and it would be to me in 3 to 4 days. The next day I realized I missed some items and texted her back the day of the storm to please add and ship if possible. She quickly sent the invoice and next was the shipping email and to my surprise the order all delivered at the same time in 3 days. I recommend renting the alignment tool for the installation and take your time, you will not be disappointed in the finished product!!! Took me and the wife 1.5 days to install, it’s the best company with support you’ll find anywhere Folks. We highly recommend the product from made and delivered right here in the USA 110%!!! Thank you again HUNTER!!!

Easy install! Looks great! Will keep my twins safe and dogs out of the pool!

Very easy to put together and instructions were well documented. Even comes with video instructions!

Ordering the DIY fence components was easy. Web site was clear and easily followed. All parts came well protected and fast.. Quality is very good. Installation instructions were clear and easy to follow. End result is a quality sturdy product that looks great

Incredibly fast shipping. We ordered and received the next day in N.C. The installation instructions were easy to understand. Installation is easy as long as you have a good drill. Would highly recommend this fence.

Service was super. Hunter was a pleasure to work with on the phone. I was over shipped items and when I contacted Hunter she quickly emailed me return labels. I have not yet installed my fence, waiting for my son in law to have time off to help me, but directions look simple enough

Excellent service and product. Could have more info on the site about installing fence on different deck surfaces. Hammer drill on travertine is not good

The product seems great but I am unable to install as I have some specific questions that are still unanswered. I have called the support line three times, left detailed messages and I still haven’t received a call back yet so we haven’t been able To start installation. Very frustrating. The questions have to do with how to tie the fence into my house at one end and how to tie the gate post into an existing fence at the other end. This is just an 18 foot straight line between house and existing fence. Any help would be most appreciated. Jennifer Crider 434-851-7974.

Fence is working great. Installation was time consuming but not difficult. I would have liked to know exact measurements in distance including the gap between the fence sections prior to ordering materials but return policy was wonderful as I ordered to much fencing. Fence is easy to remove and reinstall and very durable.

Great quality easy to install. Perfect for my family needs.

Order went from 2k to 2800 when I found out after ordering there were no 90 degree post. Thought I was within budget so ordered but found out after the fact that it was my job on the “build your fence” to know exactly what was missing from my cart

Michele Collins make sure if you do “build your fence” that you know exactly what you need because items will be out of stock and they just say that you need to check your cart as if you’re supposed to know everything you need. Can be a major difference in price after you find out you don’t have all you need.

Great service

Pool Fence DIY could not have been easier, website was super easy to navigate. Order Shipping time was very fast ordered on a Tuesday and deliveried on Friday, installed 185 feet of fencing in less than 8 hours by myself. Once you lay out the design on pool deck and mark all the holes it is as simple as drilling holes, cleaning them out and driving in the bushings. Instructions are pretty simple to follow. Hardest work was running the drill, Drill jig makes getting straight holes dead on. Thanks for the support. Overall Highly recommend Pool Fence DIY, Great selection of accessories also. With 3 small kids we wanted to protect them and this was the best option on the market and pricing was great.

Our first time to place a order. We were very pleased with service over the phone and how soon the package arrived. Will be back!

This is the second Diy pool fence I have installed. Both were straight forward and trouble free. If you read the directions and study your layout a little the system works well. Although not as appealing as an ornate iron fence, it does protect children from drowning and at a fraction of the price.

Thanks for assisting!

Looks great and is secure. Wish it would have taken into account the gate width into the total width—ended up with almost an extra panel. Other than that, everything was great.