This order of four chairs initially missed enough parts that when the first shipment arrived, two of the chairs had to be sent back. Then we had to wait many weeks for the last two chairs to be redelivered and they were finally delivered today and (again!) they were missing a part! Whoever is in charge of your quality control dept should be fired bc your company wastes so much money getting the right parts to people after they’ve messed up. And this isn’t the first Polywood order that this has happened with for us either! And it’s not like these items are cheap either - for this price point, customers deserve better than this!! There are other companies out there who offer recycled plastic outdoor furniture and I bet Polywood is/will be losing lots of business to them bc of their bad customer service.

Service was great, shipping was as stated.

All good

Professional

Arrived perfect condition!

I purchased four Polywood Nautical lounge chairs along with two tables for my backyard, and I also paid for the “white glove service” to have everything assembled upon delivery. On the day of delivery, the team quickly put everything together, and I trusted that the assembly was done correctly. However, after taking a closer look later, I realized that two of the four chairs were assembled incorrectly. I contacted the assembly team right away, and they assured me someone would return within two days to fix the issue. Unfortunately, that never happened. I then had to call multiple times and speak with three different representatives just to reschedule another visit—and I am still waiting for the issue to be resolved. This has been a very frustrating experience. I expected a professional level of service, especially after paying extra for assembly, but the follow-through and customer service have been disappointing.

Perfect addition to our outdoor space. We did a lot of research before choosing the Vineyard 72" Storage Bench, and it has exceeded every expectation. The quality is exactly what you'd expect from POLYWOOD — solid, well-constructed, and built to last. The size is ideal: plenty of room for guests to sit, and the storage compartment underneath is a genuinely useful bonus for stashing cushions, outdoor accessories, or anything else you want out of sight when the space isn't in use. Highly recommend for anyone looking for a functional, attractive, and durable outdoor bench that does double duty as storage.

Great products.

Great experience. Guys who assembled and delivered chairs could not have been nicer.

Great!

Shipped fast!

Perfect!

Works well with rocking chairs. Color is great

Easy to put together. Look great

Fantastic quality. Very happy with this purchase.

EASY ORDER PROCESS TO DELIVERY TO ASSEMBLE TO ENJOYING AT LAKE NOW THANKS

Great!

Both product and customer service were top notch!

Polywood is great just wish the prices were a little sweeter.

Great chair so far