Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
polywood-com

Explore

  • Brands A-Z

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Mia M.🇺🇸
      Verified Buyer
      2 out of 5 stars

      This order of four chairs

      This order of four chairs initially missed enough parts that when the first shipment arrived, two of the chairs had to be sent back. Then we had to wait many weeks for the last two chairs to be redelivered and they were finally delivered today and (again!) they were missing a part! Whoever is in charge of your quality control dept should be fired bc your company wastes so much money getting the right parts to people after they’ve messed up. And this isn’t the first Polywood order that this has happened with for us either! And it’s not like these items are cheap either - for this price point, customers deserve better than this!! There are other companies out there who offer recycled plastic outdoor furniture and I bet Polywood is/will be losing lots of business to them bc of their bad customer service.

      APR 15, 2026
      Anonymous user
      marilyn b.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Service was great, shipping was

      Service was great, shipping was as stated.

      APR 15, 2026
      Anonymous user
      Anne W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      All good

      All good

      APR 15, 2026
      Anonymous user
      Jackie W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Professional

      Professional

      APR 15, 2026
      Anonymous user
      Iris S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Arrived perfect condition!

      Arrived perfect condition!

      APR 15, 2026
      Anonymous user
      Joanna H.🇺🇸
      Verified Buyer
      1 out of 5 stars

      I purchased four Polywood Nautical

      I purchased four Polywood Nautical lounge chairs along with two tables for my backyard, and I also paid for the “white glove service” to have everything assembled upon delivery. On the day of delivery, the team quickly put everything together, and I trusted that the assembly was done correctly. However, after taking a closer look later, I realized that two of the four chairs were assembled incorrectly. I contacted the assembly team right away, and they assured me someone would return within two days to fix the issue. Unfortunately, that never happened. I then had to call multiple times and speak with three different representatives just to reschedule another visit—and I am still waiting for the issue to be resolved. This has been a very frustrating experience. I expected a professional level of service, especially after paying extra for assembly, but the follow-through and customer service have been disappointing.

      APR 15, 2026
      Anonymous user
      Collin Z.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Perfect addition to our outdoor

      Perfect addition to our outdoor space. We did a lot of research before choosing the Vineyard 72" Storage Bench, and it has exceeded every expectation. The quality is exactly what you'd expect from POLYWOOD — solid, well-constructed, and built to last. The size is ideal: plenty of room for guests to sit, and the storage compartment underneath is a genuinely useful bonus for stashing cushions, outdoor accessories, or anything else you want out of sight when the space isn't in use. Highly recommend for anyone looking for a functional, attractive, and durable outdoor bench that does double duty as storage.

      APR 15, 2026
      Anonymous user
      Karen S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great products.

      Great products.

      APR 15, 2026
      Anonymous user
      Richard J.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great experience. Guys who assembled

      Great experience. Guys who assembled and delivered chairs could not have been nicer.

      APR 15, 2026
      Anonymous user
      Julie S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great!

      Great!

      APR 15, 2026
      Anonymous user
      Krista S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Shipped fast!

      Shipped fast!

      APR 14, 2026
      Anonymous user
      Jamie G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Perfect!

      Perfect!

      APR 14, 2026
      Anonymous user
      Diane D.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Works well with rocking chairs.

      Works well with rocking chairs. Color is great

      APR 14, 2026
      Anonymous user
      Ellen H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to put together. Look

      Easy to put together. Look great

      APR 14, 2026
      Anonymous user
      Melissa S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Fantastic quality. Very happy with

      Fantastic quality. Very happy with this purchase.

      APR 14, 2026
      Anonymous user
      Mack G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      EASY ORDER PROCESS TO DELIVERY

      EASY ORDER PROCESS TO DELIVERY TO ASSEMBLE TO ENJOYING AT LAKE NOW THANKS

      APR 14, 2026
      Anonymous user
      Lynda S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great!

      Great!

      APR 14, 2026
      Anonymous user
      Kim C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Both product and customer service

      Both product and customer service were top notch!

      APR 14, 2026
      Anonymous user
      CRISTINA W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Polywood is great just wish

      Polywood is great just wish the prices were a little sweeter.

      APR 13, 2026
      Anonymous user
      Betsy C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great chair so far

      Great chair so far

      APR 13, 2026
      12345

      More brands you might like

      https://www.mpix.com brand image
      home,garden & furniture

      https://www.mpix.com

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      533.1K
      AFW.com brand image
      home,garden & furniture

      AFW.com

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      405.4K
      https://www.fatquartershop.com/ brand image
      home,garden & furniture

      https://www.fatquartershop.com/

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      251.1K
      POLYWOOD - Production logo

      POLYWOOD - Production

      home,garden & furniture
      4.6
      |
      65,201
      Visit online store
      POLYWOOD - Production logo

      POLYWOOD - Production

      home,garden & furniture
      4.6
      |
      65,201
      Visit online store
      4.6
      4.6 out of 5 stars
      Based on 65201 reviews
      5
      54330
      4
      4359
      3
      2744
      2
      1389
      1
      2379
      Ratings distribution data table
      StarsCount
      554330
      44359
      32744
      21389
      12379
      Total65201