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Site reviews

How we present the reviews
Anonymous user
Mahmood
5 out of 5 stars

Nz bed company hamilton

Excellent knowledgeable advise. Felt fully informed to select the right bed for our needs. Thanks to Ankita.

OCT 20, 2024
Anonymous user
Amrit
5 out of 5 stars

Mr

Best beds and value for money. My family already bought .

OCT 8, 2024
Anonymous user
SE S.
5 out of 5 stars

FANTASTIC Store Purchase Bed experience

This is our 2nd bed purchased from there (the store's name has changed but it's still the same company making NZ beds). The BEDS are GREAT. The SERVICE is EXCELLENT. I HIGHLY recommend this store for novices and seasoned buyers alike. The lovely and patient Manager SEEMA listened to our individual and family needs. She also worked with our budget. She showed us a good variety of beds (not too many because she ''GOT" what we needed/wanted!), explaining the benefits and the cons of the different kinds. I discovered what I thought I liked vs. what I need and actually find comfortable are very different! PRICES are reasonable if not BETTER than other stores. Delivery is CHEAPER (I'd shopped around). Our last bed is still going strong and I expect this one go far. Thank you SEEMA for your WONDERFUL help!

SEP 16, 2024
Anonymous user
Umesh c.
5 out of 5 stars

Beds

I recommend NZ bed company to everyone. Best beds and value for money. My family already bought 2 beds from Wellington Airport Rongotai branch. Spacious complex with heaps of free parking!

AUG 21, 2024
Anonymous user
Irwin
5 out of 5 stars

Amazing service and quality

We were searching for a bed in Te Rapa and came across this shop by accident. Luckily we did and was helped by Grupa. Amazing service and found everything for us within the budget we have. Super happy with the bed and pillows.

AUG 17, 2024
Anonymous user
Carol
5 out of 5 stars

Ashburton store review

Great service, helpful advice and bed ready for pickup as arranged from Ashburton store

AUG 10, 2024
Anonymous user
Lisa
5 out of 5 stars

Lisa A

Great service from Store Manager Neha and the men that delivered my Mattress. Was delivered on the it was scheduled and on time. Thank you!

AUG 9, 2024
Anonymous user
Jugsir B.
5 out of 5 stars

Excellent Service by Anish - Manukau Store

Excellent service by Anish. He helped us choosing the right bed for us. We liked the bed and the service offered to us. The entire experience was fantastic from the time we walked in store till the end. Thanks again to make our visit a really good one

JUL 31, 2024
Anonymous user
Sonu
5 out of 5 stars

Excellent Service

Had a fantastic experience on our visit to Manukau Store - was served by the manager Anish who was quite welcoming, knowledgeable and polite, thanks again for your service

JUL 30, 2024
Anonymous user
Amritpal
5 out of 5 stars

Manukau Store

Good service and assistance by Anish

JUL 30, 2024
Anonymous user
Naitik
5 out of 5 stars

Best Service at Manukau Store

Good product , Great customer service by Anish 👍

JUL 30, 2024
Anonymous user
Naitik
5 out of 5 stars

Good Service at Manukau Branch

Good product , Great customer service by Anish 👍

JUL 30, 2024
Anonymous user
Craig
1 out of 5 stars

Terrible Customer Service

I had a bad experience with The Bed Company due to their poor customer service. I initially called into the store complain about a bed I purchased, and I was told to send an email. I promptly sent the email but never received a response. When I followed up with another store call in, I was reassured that they would contact the supplier on my behalf. Three weeks have passed, and I still haven’t heard anything. It feels like they’re only interested in getting me to spend more money in their store rather than helping address my issue. The lack of communication and resolution has been incredibly disappointing. I expected much better customer service and follow-through. Unfortunately, I won’t be returning to The Bed Company and wouldn’t recommend it to others based on this experience

JUL 28, 2024
Anonymous user
Viraj
5 out of 5 stars

VIRAJ Jadav

Very nice place with good customer service and price. Anish is good staff

JUL 27, 2024
Anonymous user
Donald
4 out of 5 stars

Great service

Hi , Neha was very helpful for us purchasing our new bed. We highly recommend her. Thank you.

JUL 26, 2024
Anonymous user
Sadawer
5 out of 5 stars

Harneet

Wanted to say a special thank you to harneet who worked patiently and tirelessly to find the right bed set and colour. She, managed to come up with a competitive price. I look forward to buy my spare room bed from nz bed company , you guys are all just wonderfully.

JUL 13, 2024
Anonymous user
Nicole H.
5 out of 5 stars

Gurpreet Hornby

Had the best experience shopping for my teens bed yesterday. Making choices and shopping is very hard for this teen. But Gurpreet was incredible. She was so kind, never pushy or rushing us. Gurpreet gave us all the information we needed and left us to converse and make the choices for a custom bed. My teen is incredibly happy with the purchase, got everything she wanted, and cant wait for their new bed to arrive. Very reasonable prices too. Gurpreet is the reason we came back and purchased from this store. She made the process so simple. Would definitely recommend this store and Gurpreet to anyone looking for a bed. Thank you Gurpreet!

JUL 12, 2024
Anonymous user
Parvinder
5 out of 5 stars

Best Bed

Ankita is absolutely awesome, highly recommend her service ❤️ Thank you so much Ankita for your service 😊

JUL 10, 2024
Anonymous user
David H.
5 out of 5 stars

Thank you Seema - you are a Star!

What an asset Seema is to NZ Bed Company! We were looking for beds for our two-year-old grandchildren and were wanting mattresses that would last them a number of years. After shopping around at a number of bed stores we spoke to Seema at NZ Beds, Rongotai store. Seema was extremely knowledgeable about the type of mattresses that were best for young children. We were very impressed with Seema’s knowledge and are confident that we have now purchased the best mattresses for our grandchildren. Seema was a delight to deal with and we would definitely shop at the store again.

JUL 10, 2024
Anonymous user
Christine
5 out of 5 stars

Queen Mattress.

Very happy with the service thanks to Ankita and with our new comfy Queen mattress.

JUL 10, 2024
12345

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4.7
4.7 out of 5 stars
Based on 126 reviews
5
110
4
8
3
2
Ratings distribution data table
StarsCount
5110
48
32
22
14
Total126
2
2
1
4