Very poor communication and lack of respect when dealing with customers. Can’t deliver items to an upstairs room, but will charge $80 anyway.

Excellent knowledgeable advise. Felt fully informed to select the right bed for our needs. Thanks to Ankita.

Best beds and value for money. My family already bought .

This is our 2nd bed purchased from there (the store's name has changed but it's still the same company making NZ beds). The BEDS are GREAT. The SERVICE is EXCELLENT. I HIGHLY recommend this store for novices and seasoned buyers alike. The lovely and patient Manager SEEMA listened to our individual and family needs. She also worked with our budget. She showed us a good variety of beds (not too many because she ''GOT" what we needed/wanted!), explaining the benefits and the cons of the different kinds. I discovered what I thought I liked vs. what I need and actually find comfortable are very different! PRICES are reasonable if not BETTER than other stores. Delivery is CHEAPER (I'd shopped around). Our last bed is still going strong and I expect this one go far. Thank you SEEMA for your WONDERFUL help!

I recommend NZ bed company to everyone. Best beds and value for money. My family already bought 2 beds from Wellington Airport Rongotai branch. Spacious complex with heaps of free parking!

We were searching for a bed in Te Rapa and came across this shop by accident. Luckily we did and was helped by Grupa. Amazing service and found everything for us within the budget we have. Super happy with the bed and pillows.

Great service, helpful advice and bed ready for pickup as arranged from Ashburton store

Great service from Store Manager Neha and the men that delivered my Mattress. Was delivered on the it was scheduled and on time. Thank you!

Excellent service by Anish. He helped us choosing the right bed for us. We liked the bed and the service offered to us. The entire experience was fantastic from the time we walked in store till the end. Thanks again to make our visit a really good one

Had a fantastic experience on our visit to Manukau Store - was served by the manager Anish who was quite welcoming, knowledgeable and polite, thanks again for your service

Good service and assistance by Anish

Good product , Great customer service by Anish 👍

Good product , Great customer service by Anish 👍

I had a bad experience with The Bed Company due to their poor customer service. I initially called into the store complain about a bed I purchased, and I was told to send an email. I promptly sent the email but never received a response. When I followed up with another store call in, I was reassured that they would contact the supplier on my behalf. Three weeks have passed, and I still haven’t heard anything. It feels like they’re only interested in getting me to spend more money in their store rather than helping address my issue. The lack of communication and resolution has been incredibly disappointing. I expected much better customer service and follow-through. Unfortunately, I won’t be returning to The Bed Company and wouldn’t recommend it to others based on this experience

Very nice place with good customer service and price. Anish is good staff

Hi , Neha was very helpful for us purchasing our new bed. We highly recommend her. Thank you.

Wanted to say a special thank you to harneet who worked patiently and tirelessly to find the right bed set and colour. She, managed to come up with a competitive price. I look forward to buy my spare room bed from nz bed company , you guys are all just wonderfully.

Had the best experience shopping for my teens bed yesterday. Making choices and shopping is very hard for this teen. But Gurpreet was incredible. She was so kind, never pushy or rushing us. Gurpreet gave us all the information we needed and left us to converse and make the choices for a custom bed. My teen is incredibly happy with the purchase, got everything she wanted, and cant wait for their new bed to arrive. Very reasonable prices too. Gurpreet is the reason we came back and purchased from this store. She made the process so simple. Would definitely recommend this store and Gurpreet to anyone looking for a bed. Thank you Gurpreet!

Ankita is absolutely awesome, highly recommend her service ❤️ Thank you so much Ankita for your service 😊

What an asset Seema is to NZ Bed Company! We were looking for beds for our two-year-old grandchildren and were wanting mattresses that would last them a number of years. After shopping around at a number of bed stores we spoke to Seema at NZ Beds, Rongotai store. Seema was extremely knowledgeable about the type of mattresses that were best for young children. We were very impressed with Seema’s knowledge and are confident that we have now purchased the best mattresses for our grandchildren. Seema was a delight to deal with and we would definitely shop at the store again.