Friendly, great help, easy to decide on a new bed.

Good customer service, good welcoming

Buying a bed is never easy — especially for seniors like myself who live with ongoing back pain. It’s not just about comfort, but health and daily wellbeing. Ruhi, in particular, has been nothing short of exceptional. Ruhi's kindness, patience, and genuine concern made all the difference. She worked with me through the exchanges until we found the right solution — always calm, respectful, and accommodating. She never made me feel like a bother, even though this process must have tested her patience. It was clear to me that she cared not just about making a sale, but about ensuring that I was genuinely comfortable and satisfied. I come from an “old school” perspective — I believe in sorting things out directly, with mutual respect and integrity. That’s exactly what I found here. Despite the bumps along the way, we arrived at a fair and respectful resolution, and I hold nothing but gratitude for how things were handled. I am deeply sorry for any undue stress caused earlier, and I truly admire the grace and professionalism with which Ruhi managed it all. It’s rare these days to encounter a business that still values honesty, customer care, and doing right by people — especially when the customer is vulnerable. I am of senior age, and the physical and emotional toll of this situation was not insignificant. Yet Ruhi and her team stood by me until we got it right. I want nothing more than to see this business succeed and prosper. They deserve it — and more. I will be keeping them in my prayers moving forward. A special mention must go to Gagan and Jeet, who collected the bed base, Therapedic mattress, and headboard. They were courteous, careful, and efficient — a pleasure to deal with from start to finish. Gagan, who has been to my home before, is consistently professional and reliable, and Jeet was equally polite and helpful. The delivery team deserve genuine commendation and are a credit to the company. To anyone considering buying from NZ Bed Company — you can buy wit...

Fabulous service. Penny very helpful and Patient. Highly Recommend them. I was looking for Head Boards and felt there were a lot to choose from.

Great to deal with. Friendly service and easy communication.

Very friendly staff plus great price for spare room bed

GOOD SERVICE

Good friendly services

great service very helpful

Its good and the customer service are approachable they gave us really good discount.

very good service, nice sales person

Friendly & easy to deal with

Very good service. Lovely lady to deal with. Highly recommend

FACEBOOK MARKET PLACE

Google & local knowledge

Very good service, kind people, me and kids all happy with the new beds!

Excellent customer service. Helped me find exactly what i was looking for.

Wonderful service. Ruhi at Moorhouse Ave. explained the layout of the display with NO pressure. Once I had made a selection, she was very helpful with the paperwork. The delivery people were also very good and I now have a great bed. The only drawback being that I have to get out of it to take care of business.

GOOD SERVICE BY SANDEEP. HIGHLY RECOMMENDED. BED QUALITY ARE GOOD. ALSO GOOD SALES AND OFFER VERY HAPPY AND FULLY SATISFIED SPECIALLY WITH THE SERVICE PROVIDED LOOKING FORWARD FOR OUR NEW BED AND ALSO WILL SURELY BUY MORE BED WITH NZ BED COMPANY IN THE FUTURE.

GOOD SERVICE & NICE SMILE