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      Site reviews

      How we present the reviews
      Anonymous user
      John B.🇦🇺
      Verified Buyer
      1 out of 5 stars

      You lost all points by

      You lost all points by hassling me for a review.

      JAN 3, 2026
      Anonymous user
      Jason J.🇦🇺
      Verified Buyer
      1 out of 5 stars

      Shop elsewhere

      I attempted to cancel my order and upgrade to the Pro version within 24 hours of purchase, before the order had been processed or dispatched. Despite this, I received only generic responses, with no follow-up or action taken, even though there was ample time to cancel the order and charge. This level of customer service is disappointing and avoidable.

      JAN 1, 2026
      Anonymous user
      Robert B.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Ordering and Delivery

      I was looking for a new mattress and found the Newentor hybrid . Easy to order online and delivery was done within 5 days. Three days for the mattress to reset and I haven't used it for a full night sleep as yet but it feels good when I just laid on it.

      JAN 1, 2026
      Anonymous user
      leigh m.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Mattress topper

      My 2nd mattress topper for the house I’d recommend

      DEC 27, 2025
      Anonymous user
      Jeffrey O.🇦🇺
      Verified Buyer
      3 out of 5 stars

      Service has been good. Arrived

      Service has been good. Arrived to my home ( regional area Victoria) within a few days

      DEC 24, 2025
      Anonymous user
      Michael W.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Ordered and shipped very quickly

      Ordered and shipped very quickly

      DEC 24, 2025
      Anonymous user
      Dimitrios S.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Prompt delivery, amazing.

      Prompt delivery, amazing.

      DEC 22, 2025
      Anonymous user
      Eve H.🇦🇺
      Verified Buyer
      5 out of 5 stars

      very happy with the product

      very happy with the product very happy with the price very happy with the timely delivery and the information supplied

      DEC 22, 2025
      Anonymous user
      Michael D.🇦🇺
      Verified Buyer
      3 out of 5 stars

      Only been using it for

      Only been using it for one week now, not sure if it is going to be suitable for me,

      DEC 21, 2025
      Anonymous user
      Christine G.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Very happy

      Very happy

      DEC 21, 2025
      Anonymous user
      Beverley G.🇦🇺
      Verified Buyer
      5 out of 5 stars

      The perfect balance of softness and support

      Loving it, being an insomniac I thought it must be my mattress. Yes it was. Best decision ever, sleeping so much better. Excellent from start to finish, delivered very promptly and at a good price.

      DEC 17, 2025
      Anonymous user
      Betty N.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Newentor 12k btu Portable RAC

      A little early to review but the ordering and delivery service was excellent. I bought 2x 12,000btu Newentor portable RAC's and they arrived fast in perfect condition, very well packaged. Installation was easy and they chill the rooms fast. Not too noisy. They appear to use about 1500watts on compression, dropping to 300 watts on cruise. Hopefully this means not too pricey on power. Good looking units, quality exhaust hose & fittings. More in a year or two 😉

      DEC 17, 2025
      Anonymous user
      Madonna B.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Amazed

      Was impressed and happy with getting the medium firm mattress. It is exactly as stated. Is fully expanded in the 48-72 hours. Truly amazing and I like the grey colour too.

      DEC 16, 2025
      Anonymous user
      TSOI K.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Mattress topper

      I liked the 10 cm mattress topper as it met my expectations. It has timely delivery and the packing was good as well.

      DEC 16, 2025
      Anonymous user
      Si V.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Easy system to navigate

      Easy system to navigate

      DEC 15, 2025
      Anonymous user
      Anusha S.🇦🇺
      Verified Buyer
      1 out of 5 stars

      Watch out for hidden fees!

      Throughout the process, the outside was in my currency. There was no mention of international transaction fees. It's not until you look at your sustenance that you see the transaction fee.

      DEC 7, 2025
      Anonymous user
      Miraj P.🇦🇺
      Verified Buyer
      1 out of 5 stars

      Don’t buy. Good marketing but

      Don’t buy. Good marketing but the product is not ideal if you prefer a firm bed. I tried to return the mattress, but they kept insisting that I must use it for 30 days before they will consider a return. I’ve already been trying it for almost a month and have been waking up in pain, yet they still won’t accept the return or refund my money. Very disappointing experience.

      DEC 4, 2025
      Anonymous user
      Robert S.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Very good value for money

      Very good value for money & great service

      DEC 4, 2025
      Anonymous user
      Fernando L.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Very good

      Very good

      DEC 3, 2025
      Anonymous user
      P B.🇦🇺
      Verified Buyer
      4 out of 5 stars

      Shipping and service was very

      Shipping and service was very fast. Very happy with this.

      DEC 3, 2025
      12345

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      4.8
      4.8 out of 5 stars
      Based on 92626 reviews
      5
      77362
      4
      14940
      3
      96
      2
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      1
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      Ratings distribution data table
      StarsCount
      577362
      414940
      396
      258
      1170
      Total92626