You lost all points by hassling me for a review.

I attempted to cancel my order and upgrade to the Pro version within 24 hours of purchase, before the order had been processed or dispatched. Despite this, I received only generic responses, with no follow-up or action taken, even though there was ample time to cancel the order and charge. This level of customer service is disappointing and avoidable.

I was looking for a new mattress and found the Newentor hybrid . Easy to order online and delivery was done within 5 days. Three days for the mattress to reset and I haven't used it for a full night sleep as yet but it feels good when I just laid on it.

My 2nd mattress topper for the house I’d recommend

Service has been good. Arrived to my home ( regional area Victoria) within a few days

Ordered and shipped very quickly

Prompt delivery, amazing.

very happy with the product very happy with the price very happy with the timely delivery and the information supplied

Only been using it for one week now, not sure if it is going to be suitable for me,

Very happy

Loving it, being an insomniac I thought it must be my mattress. Yes it was. Best decision ever, sleeping so much better. Excellent from start to finish, delivered very promptly and at a good price.

A little early to review but the ordering and delivery service was excellent. I bought 2x 12,000btu Newentor portable RAC's and they arrived fast in perfect condition, very well packaged. Installation was easy and they chill the rooms fast. Not too noisy. They appear to use about 1500watts on compression, dropping to 300 watts on cruise. Hopefully this means not too pricey on power. Good looking units, quality exhaust hose & fittings. More in a year or two 😉

Was impressed and happy with getting the medium firm mattress. It is exactly as stated. Is fully expanded in the 48-72 hours. Truly amazing and I like the grey colour too.

I liked the 10 cm mattress topper as it met my expectations. It has timely delivery and the packing was good as well.

Easy system to navigate

Throughout the process, the outside was in my currency. There was no mention of international transaction fees. It's not until you look at your sustenance that you see the transaction fee.

Don’t buy. Good marketing but the product is not ideal if you prefer a firm bed. I tried to return the mattress, but they kept insisting that I must use it for 30 days before they will consider a return. I’ve already been trying it for almost a month and have been waking up in pain, yet they still won’t accept the return or refund my money. Very disappointing experience.

Very good value for money & great service

Very good

Shipping and service was very fast. Very happy with this.