Excellent 😊

Shipping was outstanding, turned up like they said it would, tracking info impeccable

This is the third mattress I have used at home. I usually experience back pain when sleeping on other mattresses, but since using this one, I have been able to sleep very comfortably. I would highly recommend it to anyone who suffers from back pain.

We love it

comfortable

Nice colour, Cosy Highly recommend

Very helpful and delivered quickly

Shipping and service was 5 star.

The quality is good but the mattress is not as comfortable as we had hoped for. It is very hard.

The mattress and pillows are great. The packaging is great. My only criticism is that it would have been helpful if you had told us immediately we ordered that you could not deliver to our country area not leave it several says and then we had to organise for delivery to a friend in the metro area.

Received in good time.

Shipping was a surprise and after delivery difficult to get up the stairs and steps to the house. Driver carried up the first set of steps Thankyou for that!

Still have not received product.

Stippstil

The mattress topper is terrible, it's so hard.

We ordered a mattress which was lost by the shipping company. It has taken many repeated emails to customer service over the last two weeks and the issue still isn’t resolved. No one follows up on the issue and multiple promptings and we still have neither a new shipping confirmation nor a mattress. We tried calling the number listed which contents to Newentor but then proceeded to have an automated message saying “This call is dropped please leave a message” yet no way to leave a message. I am hoping that if we ever receive the mattress we ordered and paid for that it will be worth it. But not sure if the customer service has anything to show for it.

When your courier says they can arrange delivery to us, which is in rural WA, and you say they can't deliver it to us, it leaves us to arrange delivery to a metro based relative where we had to pick up from. Absolutely ridiculous and inflexible on your behalf. We were also berated for calling the freight company to find out where they can actual deliver to.

Great product arrived on time excellent!

Fast reliable shipping however very heavy item 2 person lift

If were contemplating using this company to supply me with anything at all. I would heed these words. STOP, TURN ARROUND AND WALK AWAY, AT LEAST I WOULD STILL HAVE MY MONEY. It would seem that only purchases are monitored on the many contact email accounts. Queries and then complaints about failures in delivery are dismissed and ignored. children could run this company better. ABSOLUTELY DISGUSTING CUSTOMER SERVICE. I had to give a star in order to submit a review. But even one star is too many