Would have like to receive a shipping confirmation—-there was no notification after placing a order, took over 3 weeks for the item to arrive suddenly

Great!

Received product quickly. However emailed twice about a previous purchase and no response. Not impressed.

I sleep crazy and the sleeping cap didn’t budge! Really like this product. Will be recommending to friends and family.

Everything is as I expected.

Easy to order, good shipping time.

Quick response time. Product as described.

A great robe. The online process was very easy. The robe was delivered within a week, with notifications sent to me. B

Got my order already! It’s great!

MYK Silk shipped to incorrect address and never responded to a single email of mine.

Received someone else's order instead of mine. Reached out to correct this and still no response from the company.

Fast shipping, great products, easy tracking.

I only got one of the 2 sleep caps I ordered.

Good customer service

I love them !! The large one fit my small head with big hair and hasn’t fallen off in my first week! My only thing was the price but to me it was worth it

Absolutely great quality!

I'm quite disappointed about the customer service. My husband ordered me two Silk Camisoles with Adjustable Strap (Color: French Grey, Size: Large, Quantity: 2) on Jan 29,2024. USPS indicates "USPS Awaiting Item" on February 3, 2024, and today is March15, 2024, so it's has been more than a month since we purchased Order #20413, but USPS still hasn't receive shipment from MYK silk and we still haven't received the shipment, and we emailed MYK silk team several times, but no responses and no shipment. Missing Order #20413. USPS Tracking number: 420941169300110944102870591136 USPS still indicates "USPS Awaiting Item" until today. I expect someone from MYK silk team to follow up on my Missing Order and ship the order to me.

I haven’t received it yet where is it?

It has been more than two weeks since I placed the order and I have not received it yet.

Website says orders are shipped within 48 hours. I’m on week three with no updates. I emailed customer support on 02-16-2024 and I still haven’t received a response.