Excellent customer service! Thank you!

Although there was some confusion on my part concerning whether I had ordered the correct part. Everything went very smooth. Customer service was very kind, professional and helpful. The parts arrived within the time frame that was quoted and they were great quality fit and finish. Speaking for my experience, things could not have gone any better.

Monument Grills customer service is some of th best there is. They take complete ownership of an issue and make it right within minutes

Thnx

Easy to find the replacement part. Great company that builds an outstanding product and excellent customer support. Thank you Kerry Adams

The grill is great and the buying process was easy. The only small issue was the installation instructions weren’t the best.

Excellent performance

Easy process, timely delivery, job done!

Great

Very nice build. Works great.

came in great shape

Exact fit. OEM part

Love my grill!!! It was easy to assemble. I’m a female and found it very easy to assemble. I’ve been using it ever since.

I ordered this directly from the company. The agent name was Jose, he was fantastic all about customer service. I received the grill and am completely satisfied

Monument package, shipping, and services are at highly professional grades. Their technical support was very helpful in fixing cable connection issue which was not done properly by professional service via Angi. The Eminence 605 grill is of a great quality and output. I do recommend Monument and its grills to new customers.

👍

Grill is great. Customers Service service needs work

Ez-Pz

Cover and grittle great. Definitely has a lot of cold spots compared to other grills. Sear side burner great.

The best customer service I have ever dealt with