Quality of grill is the same as any other high end brands, customer service is lacking

We received the grill in excellent condition and very impressed with the packaging.

Received excellent service from company representative

Great

Great

Great product

My second one so obviously I liked your product I saw that you warranty of burner tube for 8 years I will test that one out , still lasted longer than that 1000 dollar junk Weber that fell apart after 4 years

Given the fact that the Denali 605Pro I bought as a Sear Burner and a sear zone, more description of what is different between the two, how to use each, whether the outside sear burner can be use for other purposes, would be helpful. In other words, except for assembly instructions, the User Guide is almost useless. Good grill deserves better, and even some of the YouTube video don't make up for that. I do like the grill, though, at least for now, except that the life of the D batteries is laughably short.

Shipped very fast, everything was good

None of the pieces fit.

Fast ship time. Quality product. Didn't use it yet due to weather

Excellent quality for the price, quick shipping, great packaging, impressive design

Everything relating my purchase and my 3 perience with my new grill is great. I’d put monument grill up to against any of the thousands of dollar grills and sure monument will outperform in any aspect.

It was very easy to order the part I needed and it was delivered a week before the ETA.

Initially I orded the wrong part - an inch or 2 too short. Realizing this I called, got the right part, ordered it and got the return label and a refund all at once. All very efficient and customer friendly. The rep was excellent.

So far has worked great

Great cover delivered promptly.

Great Products! Great customer service!!

I had great customer service and I feel the grill is outstanding. The website was also easy to navigate for accessories and viewing different model grills.

easy from start to finish