CUSTOMER SERVICE IS OUTSTANDING AT MONUMENT GRILLS. ORDER A 415BZ GRILL OF THE WEB SITE AFTER HOURS OF RESEARCH. WHEN IT ARRIVED, THE BOX WAS DAMMAGED ON ONE CORNER AND ONE END, THANK YOU FEDEX! CONTACTED CUSTOMER SERVICE AND SENT SOME PICTURES AND MY SECOND GRILL WAS ON THE WAY. ONCE ASSEMBLED WOW! IT'S PRETTY SOLID AND IT BBQ AWESOME. IF YOU'RE LOOKING FOR A DESCENT PRICE AND A VERY GOOD COOKING GRILL THIS IS IT.

I purchased a 3 burner grill. It's high quality and very easy to assemble. Fact is, it took longer to get it out of the box and all of the cardboard and Styrofoam package off than it took to assemble it. I've used it twice so far and it grills perfect.

Shipping was quick, less than a week.

Grill arrived on expected date. Assembly took about 1 1/2 hours with two people. Grill heated quickly and seared the steaks very well. Cover fit nicely. Grill is good so far!

All the parts received in good condition in two separate boxes.

Very happy with my purchase.

Great

The BBQ arrived in perfect condition. I initiated the BBQ with a 250th July 4th celebration and the grill performed wonderfully. I think it is a very good product at a very good price.

Assembly wasn’t easy. Instructions were difficult and some screws were difficult to install. . grill seems to be working well.

The shipping was really fast and the after service was fantastic. This is my second grill from Monument. I upgraded due to the newer features. The older one still works fine and has found a new home.

Worth every penny!

Terrific Grill, I love it!

Quick shipping. Excellent communication throughout.

Great grill!!

Order was delivered in a reasonable time. I was disappointed that my order didn't include the hanging bracket that holds the small drip pan below the drip tray.

Professional. Received great advice and quick delay of parts I needed. Oh also a great Grill

The grill went together fairly easily. It heats up very quickly and it looks good. Can’t say how well it will hold up for the long run and I wish they were made in the USA, but so far…so good.

Great service

Shipping was fast.

Everything ordered fit perfectly and functions as designed