Delivered when expected

Great product and slept soundly. Items were shipped in a timely manner, and arrived in time to have a Christmas camping trip. Ordering online was easy with measuring instructions, and the live chat was very helpful as well. Even received a phone message that my order had been shipped from the CEO.

I was a little worried this would be too soft or too firm. It really is just right. The gel top is just enough to allow your body to relax into before the mattress holds your weight. I did not bottom out. It came faster than promised and with plenty of communication from the company along the way. (Which I did appreciate!) I ordered a custom size and it was exactly what I requested. Totally happy customer here!!

Before buying this mattress I had a long and information-full call with the Mattress Insider folks and they were wonderful! The mattress came in good time and we are in love with it. It is everything we were hoping for - the right size, the right thickness and most importantly the right firmness. Loving it. Full marks.

Great product and customer service

Excellent. . !! Actually had a call to be sure all was good and give a thank you. . nice touch

great work

Very comfortable.

The mattress came quickly, was very affordable for a quality memory foam with organic cotton shell, and is incredibly comfortable. I have two other sleeper sofas and look forward to upgrading their mattresses in the coming year.

I got the 60×75 so happy with my purchase

Very comfortable, I didn’t expect it to feel so good!

It came in a nice, compact package, and that’s where it will stay until I begin my RV trips for 2026.

Such professional and prompt service. Even called to double check and clarify on our custom order to make sure what I selected was accurate to our intended desire and need. Exceptional care and service for an exceptional product. Love our new mattress!

Very comfortable topper. Soft just enough to ensure good sleeping posture. Good assistance and rapid delivery.

I am very please with my Deluxe Sofa Bed Mattress. I needed to replace an old mattress inside a sofa couch. I couldn't be more pleased with it! I'm also impressed with a personal call from the owner Jonathan Pritchard saying how they appreciate my business and that my order was its the way. This added a nice touch to the experience!

This was the best experience ever. The mattress was amazing, but the customer service was over the top. 5 stars are not enough. I highly recommend and will be back.

Great customer service great product

I never expected it to be so comfortable! A bit pricy, but worth every penny. I strongly recommend it. A lot cheaper than buying a new sleeper couch.

Shipping was quick.

Great 10/10