First time ordering with this company, so always a little unsure when purchasing unseen items online. However, i could not be more impressed with (Michelle) customer service right through to delivery. Thoroughly impressed with purchase. . . exactly as pictured, and the quality far exceeded my expectations. Communication re: delivery was exceptional and being able to choose my day of delivery was 'the BEST' I was able to schedule it without disruption to work. 💫 And a HUGE shout out to delivery team on the day. There Communication and notification of arrival time was wonderful. Nothing was a bother to them on the day. Thank you! I would have no hesitation in purchasing from this company again. Absolutely 5💫 from ordering to delivery. Thank you!!!

Itdeliveried on time … thank you mira for facilitating this

Hazel was amazing!! She was so lovely and sorted out my issue straight away.

Thank you Charlotte! She is really friendly and helped with my order issues, really appreciate it to let me receive the order immediately! Nice experience and will definitely come again!

was able to assist me

MICHAEL was such a great help! Very good customer service and helped me with my query very quickly !

I ordered a vanity from here and a piece came broken but Jeffrey Yalung sent me a whole box of spare replacement parts for free excellent service definitely recommend getting furniture from here.

First time shopping with them. Mira that works there had a beautiful customer service and very helpful. I will definitely go back to them again Thanks alot

Jeffrey was incredibly helpful in rectifying a fault with our product, responding promptly and organising a replacement with no hassle at all.

Gil was wonderful at handling my query and followed up by phone and email consistently!!

Jeff was spot on with his service resolved my issue and kept updating me every step of the way. Will always come back and order of Luxo living and make sure to refer everyone I know 😁

Gil she assisted me

Gileanne provided prompt customer service with an issue. Was friendly and very helpful

Product arrived with faulty cam locks. Gileanne replied immediately with an offer of partial refund or option to send another packet. Very happy with her customer service.

Great service and product

I appreciate you taking the time to clarify why you requested my ID and credit card details. I understand now that blocking the number is part of the verification process and is intended to prevent fraud or unauthorized use of my card. Initially, I questioned the need to provide that information, but I now recognize the reason behind it and respect the precaution.

Mira was brilliant in quickly providing us with the digital instruction manual for the second hand bunk bed we purchased on marketplace. Thanks again Mira!

Miraflor provided excellent service on a refund I required due to delays on the order. She was exceptionally polite and professional and followed up with me to ensure the refund was received. She should be commended on her work ethic and professionalism. Thank you, Sara

I had a question about my order and I was a bit confused, but Michelle was very gentle and patient with me. She explained everything clearly and made sure I understood all the details about my order. I’m really happy with the help and the service she provided. Thank you so much for the great support :)

Mira went above and beyond with helping me out, great customer service.