Awesome experience all round

Great and very easy to deal with

I had brought my furniture over few weeks back but I need to book for a delivery i accidentally booked a wrong date and I contract the delivery team department and Hazel answer my call i told her my story then she told me to not to worry I will reschedule my delivery and she did within hour really pleased with her service.

CHARLOTTE was extremely helpful and easy to understand which made the whole process painless

Great!

Ordered an item I didn’t realise was on pre-order. As it wouldn’t arrive in time I reached out to cancel part of my order. Hazel was very helpful and prompt with replying and processing a partial refund. Very happy with her service.

Good

Great communication kept me updated on delivery time great

Lyanah has helped to find more details about a product. She engaged onsite team to do detailed measurements in showroom, followed up and shared information promptly. It's been absolute pleasure.

Lyanah at Customer service was very helpful in helping me with some worries I had with my order. She even checked in to make sure the order had been delivered. I also called the number provided as I did not receive any order updates via sms and was helped by another lady to identify the issue. Satisfied with the service

I reached out a year after buying a bed, Lyanah was very prompt and helpful in sourcing an instruction manual

I'm so happy with service with machelle

I had a great experience purchasing my bunk bed from Luxo Living. Hazel was incredibly helpful throughout the process, answering all my questions quickly and keeping me updated every step of the way. Her customer service made the whole experience smooth and stress-free. I’m looking forward to receiving my bunk bed tomorrow. Thank you, Hazel, for your outstanding support!

I had a great experience with Luxo Living. The delivery was incredibly fast, and I was very happy with their service. LYANAH was incredibly helpful. Whenever I emailed her, she responded promptly and answered all of my questions with kindness and professionalism.

Cherish S helped me out and had excellent customer service!

Excellent product

Lyanah was able to help me promptly with my question! Even at 12am…. 🤩 Thankyou!

Good

Lyanah was efficient with answering our questions. She was prompt with providing different options as well to help reach a solution.

Shipping is convenient