The online shopping process was simple to follow and I love how you could select a delivery date of your choice! Products arrived on the date selected with accurate tracking so we could see when the order would arrive. The products were well packaged and arrived in perfect condition. We will definitely recommend LUXO LIVING 100%.

I had an issue with my heater. Dondon was assigned to look into it for me. Great communication, resolved the issue with a minimum of fuss. Love the heater and couldn't fault London's knowledge and helpful attitude.

I have issue with my delivery time and address, I called store couple of time but my issue solved when I spoke with Hazel My address fixed and delivery date given. Thanks a lot Hazel

Great thanks 🤩

Amazing quality products with a touch of luxe and a very quick delivery of my egg chair - very happy overall!

Lyanah Was amazing at assisting me today when I had question’s and things to sort out she was kind and well manner and was quick at answering and solving things for me Thank you much appreciate the kindness you showed ☺️

I have found Hazel friendly and reliable. She has been helpful and stayed in contact with me re a long standing order with the firm.

My experience with Luxoliving and Dondon in customer service has been fabulous. From start to finish the communication has been thorough thus making us feel comfortable and appreciated. We love our outdoor sauna . I can’t speak highly enough of my experience

Couldn’t be more happy! Ordered both items and one being on “pre order” according to the website and items had been shipped and arrived 2weeks earlier then expected so was a great surprise! Only things that I would say could be worked on is delivery, just a better communication with tracking the driver and times! I had called up to see if there was tracking so I knew if I was able to step out of my place to go run a few errands and was told I’d just be called 30mins prior (it was a 10min window) but that would be between 9am-6pm but in fact I had items delivered at 8pm And second thing would be the assembly fee, would be live if was just a flat rate fee to assemble all items dropped off, in my order only 1 item had the option to assemble and the other couldn’t so what would’ve happened is both would be dropped off but they would only build 1 item and leave me with the other.

I Always have a good purchasing experience with luxo, no issues!

Hazel was helpful with our questions and answered promptly.

I'm satisfied with the customer support. I'm planning to purchase a vanity table

very happy with use of website, easy to order and very fast shipping

Good. Delivered into my chosen room.

Ordered at 7am, had delivery by 4pm. Amazing!

Took the stress out of constantly having to follow up and check for the date. Really appreciate from Lyanah Nicole!

I placed an order and hadn’t received the confirmation email for some reason. The customer service agent Charlotte who assisted me was so helpful, friendly and knowledgeable.

From the start of purchase and than to adding assembling after Charlotte was amazing! She helped me through the process and always keeping me up to date, very kind and supportive. Thank you.

I wanted to change an order colour and Hazels service was impeccable. She helped me change my order as quickly and as hassle free and made my experience 10/10. Will definitely be shopping at this store more in the future just from this small act that was big in my eyes. Thank you

Easy to communicate and purchase with