I placed an order for 4 sconces! My credit card was charged and the order said that delivery was three to five days and that I would be notified when shipped! So far I have not heard from you! I am an old customer with many purchases of Schonbek! Please let me know what’s going on or I will cancel the order! Thank you.

I am still waiting on the second package delivery, Fed Ex has not updated since April 27th, 2026. One box received. Both shipped out on April 27, 2026 Any updates would be appreciated.

The customer service was just amazing very knowledgeable and helped me correct my order

I found the pendants I had seen at a lighting store for less money and free shipping!

Emma was wonderful, and fully committed to finding me answers. Without her help I'd likely have given up in confusion.

had the items I wanted at better price than other companies. ordering was quick and easy!!

I was looking specifically for Vaxcel wall lights. I found your website and found the only design that I liked for my entry hall. Your prices are very reasonable and the first order discount really sealed the deal 👍

Great pricing great customer service.

Wanted to order from options provided by Justice Design. Called with inquiries, was transferred to Design Specialist who was unable to provide answers, then put me on hold, and after a significant wait, the call was disconnected. So, the first impression you are now soliciting was unfortunately less than favorable, but the product appears to be worth taking the risk of ordering. Took a leap of faith, hit the place order button, and now hoping for the best.

Don't know about the product because it has not been received Request for feed back is too premature

Had the product I was looking for and ordering was easy.

I had an update and needed to cancel my order so it was a stale reason so the Lighting NY processed my request to cancel the order I placed for a ceiling fan.

Easy process, easy returns.

Good pricing and great selection. Came fast, free shipping.

I've purchased 5 of these lights over the years and love how they look and work. This will be the sixth!

User friendly web page and fair prices.

Website is pretty good for navigation. Response time also good. Pricing for Hubbardton Forge products is high - previous customer so I expected that. Hoping products are as good as last time. Order placed Mon, Apr 20; system printed "Please allow 9-11 days for shipping". Not sure if that's supposed to mean transit time or when H Forge will ship. Assumed the latter; phoned to check on that since I'm on day 6 now and learned soonest they expect to ship is May 19. That's a long lead time - had I known when at order creation, I'd have gone somewhere else. Disappointed with order fulfillment lead times and unclear communication around the same.

Customer service was quick to respond, and assisted on picking up the part needed. Shipping was super quick and the item was well packed.

The lady that helped us navigate the complex light choices and trim color we needed was %100 on the ball. . made are choice simple an painless. . what a great asset you have in that type of dedicated employee. . mro up the exception hiring of customer service

Selection and service is five start. I have made over 5 purchases from this company.