Amazing experience , very fast shipping

The price was better than other companies, the shipping was free and the numerous choices were wonderful. It was a good experience dealing with this supplier. I will definitely check this site out for future purchase’s.

I like the quality of the items carried.

My online order was exceptional, had a few questions used chat which was very helpful, professional and caring. I've used Lighting New York for 20 plus years. Not disappointed

please let me know if my order went through ?? if not i would like to re order. .

Great selection and free shipping.

Easy to order. Came in 2 days.

Went to website to only obtain info on a Justice Design product that I was about to purchase from Lightology as they could not provide the needed tech specs, so I decided to go to the source and easily found the info (length of cord for pendant light) along with a lower price!

Great selection in any price range. Products are always delivered promptly.

I needed to get a specific model of lighting fixture to replace ones a contractor broke when removing for renovations. They had what I needed, shipped immediately, and got them to me in just a couple of days. Great service.

It was not easy to find a replacement for a discontinued Feit bulb that is used in my bathrooms. Feit gave me a replacement number and it turned out to be a frosted bulb instead of a clear bulb. I required I went online and found that Satco had some similar bulbs and had to just “dog” out a bulb with similar specifications. I had to scroll through at least six pages of bulbs before finding one that will provide me with a reasonable alternative. It has 50 more lumens then I need but. I have no alternative other than replacing all 12 bulbs because one went bad. I will take the bulbs out of one bathroom and use them as spares for the other bathroom and use the new bulbs from Lighting New York in the other bathroom. This should work for a while.

Easy to navigate site and find the correct item. Shipping was prompt and arrived in good shape.

I found what I was looking for. It was easy to find and cannot wait to see it in place!

I was looking for a specific light, found it easily on the website. Ordering was a breeze! Looking forward to receiving it soon

First time shopper. Quite straightforward. Prices are competitive. Help is there, if you need it.

You have better stock access, are cheaper, and get things to me faster than my regional electrical distributor. I didn't expect this past delivery until next week. Sure, both you and Satco are in NY, but it really was less than a two day turnover. And thinking back, that has always been the case for me and the customers I refer to your company. Thank you

your website claimed you had 36 in stock. I bought 3. I then get an email saying you had zero and they were discontinued. So, not great

I am extremely disappointed with the handling of Order #4950257. I placed this order on May 13 and immediately initiated a cancellation request (Ticket #993291) because a coupon was not honored at checkout. By the afternoon of May 13, I received a formal "Cancellation Started" email from Claudia Meholick stating that a refund would be processed. Despite this clear acknowledgement that the order should not proceed, the item was shipped via FedEx the following morning. Shipping an item after confirming a cancellation is a massive failure in internal communication and fulfillment. It has turned a simple correction into a major hassle for me, as I now have to manage a return for a large item that should never have left your warehouse. It feels as though the item was shipped out of spite rather than professional service. Honoring confirmed cancellation requests is a basic standard of e-commerce. You need to fix the disconnect between your customer support tickets and your shipping department. Furthermore, when a customer reaches out immediately about a technical error with a coupon, it should be resolved at the point of sale rather than forcing the customer through a week-long return and refund cycle.

I appreciate the help I got from chat and customer support. You’re really on top of it! I can’t wait to get my light that even the manufacturer couldn’t help me with.

Easy to order exactly what I needed to replace—and the item price was marked down quite a bit.