This process has been a journey. When I spoke to the agent I signed up for 20 tape conversions. When I received my shipping container there were only 10 tracking stickers for the price she quoted me. The other 10 tracking stickers were at a higher price. Today I received another bill to pay to complete the conversion. At this point I’m stuck paying because you have my tapes. If I had known this new price, I would not have used Kodak

I am somewhat disappointed in the quality of the scans, especially the ones made from slides. I expected higher quality images.

It’s difficult to know what shape the tapes I sent were in but the quality of what I got back wasn’t great. I was hoping for better. Some videos came back in black and white (originals in color) while others were very clear.

The process was very efficient. I liked how I got a personalized guide to how to pack and send my tapes, and the individual stickers with the bar codes. I also got the digitized products back in a reasonable time. The quality of one of the digitizations was poor, with the sound corrupted. Yet there was nothing visibly wrong with the tape, which had been protected in the same way over the years as all the other tapes. The overall quality of the video was poorer than I anticipated and unlike what appears when I play the miniDV tapes via the HDMI cable on my TV.

I ordered a DVD and all I got was an emailed download.

Haven't watched all the disc's yet, but there is a slight blur quite often . Brief, but there.

Price seems a bit high. The flood of constant marketing emails is annoying as all hell. Did not get notified that my files were ready for download. As such, I haven’t viewed any yet and can’t speak to the quality of the conversion.

It’s easy to put in an order, and the price offered is very competitive. I just wished that there is an option for the actual number of items to be ordered versus a preset amount. Love Kodak products and I am glad they offer these services.

Easy to order!

I still haven't received my box.

Very happy with this service

I still have not received my boxes? What do i do?

Exc

Very satisfied

I had questions on size of box as I have 10 inch 16mm reel. I sent an email and received the information I needed. I look forward to receiving my box and sending in my film.

I saw the advertisement on a Saturday. I called and left a message indicating my interest especially at the price indicated. On Monday the price had increased but when I called and spoke to the representative, his manager allowed me to be charged the price listed on Saturday. I was very pleased!

Easy to use

initial stage is going well. .

Easy to work with and love the opportunity of participating in the sale

Easy to use